Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good - delivered quickly and all in order”

Helpful Report

Posted 5 years ago

“Quick delivery great laptop in original box.”

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Posted 5 years ago

“Ordered a refurbished laptop for our granddaughters birthday, it arrived really quickly, kept up to date on despatch and delivery. Laptop is in pristine condition. Would certainly recommend and will definitely use laptops direct again”

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Posted 5 years ago

“Exactly the laptop I wanted for an excellent price. I ordered over the phone and the service was top notch. Quick delivery. Thank you! I highly recommend Laptops Direct.”

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Posted 5 years ago

“Very good price, quick delivery and would definitely use again.”

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Posted 5 years ago

“Swift efficient and best price I could find.”

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Posted 5 years ago

“First time ever used them. I bought a computer screen. It arrived in good order, when it should. It works as it should, does what it said it should. Yes I will use them again.”

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Posted 5 years ago

“Delivery was made very quickly(the next day) even under this coronavirus situation. FYI, I didn’t apply next day service.”

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Posted 5 years ago

“SImple ordering process, good stock levels and delivered on time.”

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Posted 5 years ago

“Worked for me, got the laptop I needed at a fair price and very quick delivery. Thanks LD Dave B”

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Posted 5 years ago

“Great service good customer support very good recommended”

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Posted 5 years ago

“Easy to order online, product arrived when they said it would, in perfect condition. I haven't had to call them etc so I cannot comment on customer service.”

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Posted 5 years ago

“Good Price and”

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Posted 5 years ago

“I bought a new monitor as WFH now. Competitive price, speedy delivery no issues at all, this is a genuine review! I would recommend and use again”

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Posted 5 years ago

“Very competitive on line prices, lots of laptops were available, not like other sites. Next day delivery, absolutely no problems Really happy with product. Well done”

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Posted 5 years ago

“Superfast delivery, competitive price. An easy purchase in a difficult time”

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Posted 5 years ago

“Just made my fourth purchase from laptops direct, my first from their website. I find them excellent, never had a problem at all. On previous purchases from their Huddersfield store I’ve found them helpful. This time, via their website, was no different. They shipped the item quickly, gave updates etc. The price I paid was the best to be found online.”

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Posted 5 years ago

“Great speedy service .Delivered way earlier than anticipated !!!”

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Posted 5 years ago

“Only took 2 days to arrive and well packaged”

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Posted 5 years ago

“Ordered Sunday evening, laptop arrived Monday afternoon. Brilliant service.”

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Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews