Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,161 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,161 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ever used them. I bought a computer screen. It arrived in good order, when it should. It works as it should, does what it said it should. Yes I will use them again.”

Helpful Report

Posted 5 years ago

“Delivery was made very quickly(the next day) even under this coronavirus situation. FYI, I didn’t apply next day service.”

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Posted 5 years ago

“SImple ordering process, good stock levels and delivered on time.”

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Posted 5 years ago

“Worked for me, got the laptop I needed at a fair price and very quick delivery. Thanks LD Dave B”

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Posted 5 years ago

“Great service good customer support very good recommended”

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Posted 5 years ago

“Easy to order online, product arrived when they said it would, in perfect condition. I haven't had to call them etc so I cannot comment on customer service.”

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Posted 5 years ago

“Good Price and”

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Posted 5 years ago

“I bought a new monitor as WFH now. Competitive price, speedy delivery no issues at all, this is a genuine review! I would recommend and use again”

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Posted 5 years ago

“Very competitive on line prices, lots of laptops were available, not like other sites. Next day delivery, absolutely no problems Really happy with product. Well done”

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Posted 5 years ago

“Superfast delivery, competitive price. An easy purchase in a difficult time”

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Posted 5 years ago

“Just made my fourth purchase from laptops direct, my first from their website. I find them excellent, never had a problem at all. On previous purchases from their Huddersfield store I’ve found them helpful. This time, via their website, was no different. They shipped the item quickly, gave updates etc. The price I paid was the best to be found online.”

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Posted 5 years ago

“Great speedy service .Delivered way earlier than anticipated !!!”

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Posted 5 years ago

“Only took 2 days to arrive and well packaged”

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Posted 5 years ago

“Ordered Sunday evening, laptop arrived Monday afternoon. Brilliant service.”

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Posted 5 years ago

“Good price, great delivery!”

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Posted 5 years ago

“Good price for refurb HP and delivered on time as promised.”

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Posted 5 years ago

“They gave a very professional and prompt service. I couldn't ask for anything more from them, very impressed.”

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Posted 5 years ago

“Bought an Oppo mobile phone from them. All good. Took a 4-5 working days and a DPS delivery which had to be dealt with personally (no leaving goods anywhere), but that is understandable.”

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Posted 5 years ago

“Excellent service as usual. Airpods received next day. Would definitely recommend.”

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Posted 5 years ago

“Excellent service good price and arrived next day with regular updates”

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Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,161 reviews