Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,160 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying goods for a couple of years now from this site. I can honestly say the description of goods, delivery and quality of the product has always been spot on for me. This is my default site to go to when it comes to reburb items”

Helpful Report

Posted 5 years ago

“Straightforward purchase with affordable payment options. Laptop arrived on time & in tiptop condition.”

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Posted 5 years ago

“Great product. Very quick delivery. Cannot fault it.”

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Posted 5 years ago

“Couldn’t believe how speedy they delivered- a matter of hours from time of order. Exceptional”

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Posted 5 years ago

“Laptops direct, Received my Epson printer within 24hrs. Arrived as described, brilliant service fast but not furious. Ordered with confidence, Would I use again ??? Sure I would, Many thanks to the team Kevin (Oxford)”

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Posted 5 years ago

“Great service. Ordered laptop arrived very quickly. Mint condition all working fine. Excellent company cant fault them. I would highly recommend this company.”

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Posted 5 years ago

“The most reliable and trustworthy company I have ever used. Been buying from here for several years. All deliveries on time with plenty of notice. Customer service is best i have known. Cannot recommend these guys enough! I have bought a laptop, chargers and a samsung galaxy watch far cheaper than anywhere else with 1st class service every time.”

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Posted 5 years ago

“Needed to replace my old power line adaptors,searched and found Laptops Direct. Netgear adaptors available at a competitive price and next day delivery, a certain big company delivery times were in excess of a week! Arrived in 48rs due to the current Covid19 situation, well packaged. Easy to install.computer system running great now. Thankyou”

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Posted 5 years ago

“Good company. Would use them again”

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Posted 5 years ago

“Fast and excellent service.”

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Posted 5 years ago

“Excellent very quick delivery of a laptop I desperately needed for homeschooling my children in the current climate. It’s great so far and my son was delighted with it”

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Posted 5 years ago

“Great price, item sent and arrived very quickly with good email updates... Will use again!”

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Posted 5 years ago

“Excellent value and delivery.”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“Very good service and quick delivery”

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Posted 5 years ago

“I'm very happy with my recently purchased OEM USB Webcam with built in microphone. It works perfectly and was very easy to start using straight away. The online purchasing process was very easy and quick. I also really appreciated the speedy next day delivery. All round an excellent service, i would definitely recommend.”

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Posted 5 years ago

“Got the laptop I wanted for a cheaper price then what I seen online in other stores. Once my order was placed they contacted me with details of my delivery and when I should expect it which was delivered within 5 working, Highly recommend”

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Posted 5 years ago

“Just one word. FANTASTIC.”

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Posted 5 years ago

“Bought from them twice. Always very quick delivery - price was also one of the cheapest, i would recommend them.”

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Posted 5 years ago

“Second purchase from LTD and very happy. Good service, great value and product as described”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,160 reviews