Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to purachse and additional set up fee and checks were well worth paying. Came well packaged and in only a few days - a super price for a great laptop. Would highly recommend.”

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Posted 5 years ago

“ordered laptop midday was delivered within 24 hours the whole process was excellent kept fully informed impressed will use this company again recommended”

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Posted 5 years ago

“Ordered laptop and was kept informed right through to delivery, laptop was exactly what I needed. Would not hesitate to order from them in the future.”

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Posted 5 years ago

“I was keen to find a laptop that was aesthetically pleasing but rather naive about functionality. The assistant was very patient with my request and directed me to a laptop that suited all my requirements. He was confident in his choice and I was very pleased with it and the speedy delivery too. Thank you for great customer service!”

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Posted 5 years ago

“Very pleased with phone. Arrived a day earlier than quoted.”

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Posted 5 years ago

“Ordered my laptop said I don’t want to pay delivery said it could be 10 days. It was delivered the next day”

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Posted 5 years ago

“Easy process to search and order chrome books for my grandchildren. Arrived on selected day.Highly recommend.”

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Posted 5 years ago

“Efficient service.”

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Posted 5 years ago

“From ordering to delivery you kept your word. Goods arrived in good condition.”

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Posted 5 years ago

“Good price at discount. Prompt delivery promised and achieved. Website well designed and easy to navigate. No human contact required, so can't comment on that.”

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Posted 5 years ago

“I ordered a phone and a computer part, both items were a bit cheaper with Laptops Direct and they were delivered within 5 days. All good.”

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Posted 5 years ago

“Yes excellent turn around despite COVID. AOC Gaming monitor for my son. Price better than Amazon.”

Laptops Direct 5 star review on 30th June 2020

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Posted 5 years ago

“No complaints. I am very pleased with my new IPhone.”

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Posted 5 years ago

“Amazing service and speed of delivery. I ordered a monitor for my boys birthday 3 places where out of stock so order next day delivery and has it by 3pm. Very happy”

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Posted 5 years ago

“I've bought a laptop and 2 iphones from here. Always speedy delivery and quality items. Highly recommended.”

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Posted 5 years ago

“I was recommended to use Laptops Direct by a computer consultant who was helping me decide on a laptop. He filtered some choices for me on their website, based on my needs, but I found it very easy to explore further and I in fact located something else. An excellent price, Buying was super-easy, delivery as promised two days later, and so far I am delighted with the Asus A9-9425 laptop that arrived. Many thanks!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Ordered an Asus chromebook at a decent price, hard to find elsewhere. Was easy to use online chat to confirm it was in stock. Placed the order and it was delivered next day no problem. Happy customer here.”

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Posted 5 years ago

“Lower price and better service than other Big Name high street companies. A great selection of machines to suit all types of customer. Arrived next day, as promised.”

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Posted 5 years ago

“Ordered my laptop and it was delivered the next day without having to pay for express delivery. Extremely efficient and would certainly recommend them.”

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Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews