Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process to search and order chrome books for my grandchildren. Arrived on selected day.Highly recommend.”

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Posted 5 years ago

“Efficient service.”

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Posted 5 years ago

“From ordering to delivery you kept your word. Goods arrived in good condition.”

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Posted 5 years ago

“Good price at discount. Prompt delivery promised and achieved. Website well designed and easy to navigate. No human contact required, so can't comment on that.”

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Posted 5 years ago

“I ordered a phone and a computer part, both items were a bit cheaper with Laptops Direct and they were delivered within 5 days. All good.”

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Posted 5 years ago

“Yes excellent turn around despite COVID. AOC Gaming monitor for my son. Price better than Amazon.”

Laptops Direct 5 star review on 30th June 2020

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Posted 5 years ago

“No complaints. I am very pleased with my new IPhone.”

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Posted 5 years ago

“Amazing service and speed of delivery. I ordered a monitor for my boys birthday 3 places where out of stock so order next day delivery and has it by 3pm. Very happy”

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Posted 5 years ago

“I've bought a laptop and 2 iphones from here. Always speedy delivery and quality items. Highly recommended.”

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Posted 5 years ago

“I was recommended to use Laptops Direct by a computer consultant who was helping me decide on a laptop. He filtered some choices for me on their website, based on my needs, but I found it very easy to explore further and I in fact located something else. An excellent price, Buying was super-easy, delivery as promised two days later, and so far I am delighted with the Asus A9-9425 laptop that arrived. Many thanks!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Ordered an Asus chromebook at a decent price, hard to find elsewhere. Was easy to use online chat to confirm it was in stock. Placed the order and it was delivered next day no problem. Happy customer here.”

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Posted 5 years ago

“Lower price and better service than other Big Name high street companies. A great selection of machines to suit all types of customer. Arrived next day, as promised.”

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Posted 5 years ago

“Ordered my laptop and it was delivered the next day without having to pay for express delivery. Extremely efficient and would certainly recommend them.”

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Posted 5 years ago

“Best price quick delivery no problems recommended”

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Posted 5 years ago

“Price was excellent, delivery could not be faulted, exactly what I needed, first rate service all round, would highly recommend. So much so, bought a second laptop from them.”

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Posted 5 years ago

“Bought a midprice laptop for my mum, to replace an ancient one she had. After looking around and comparing prices and specs online we decided on this one. Great value for money and fantastic delivery (arrived next day even though we didn’t expect it for a few days)”

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Posted 5 years ago

“Quick service and kept informed throughout, very happy thank you”

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Posted 5 years ago

“Excellent service. Arrived next day as requested and packaged well. Good product for a great price”

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Posted 5 years ago

“Great. To buy from laptops direct, easy fast service. Same product was heaper than alternatives amazon, eBay and other websites. Will buy again from here”

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Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews