Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a refurbished dell laptop for my sons school work. Arrived on time and in perfect condition. Very happy with my purchase.”

Helpful Report

Posted 5 years ago

“Bought air pods pro for best price on the net. Everything seems legit and working so far. Unbelievably fast delivery. Received item way earlier than expected delivery. I think it came next day or the day after and I didn’t have to pay any extra. Brilliant.”

Helpful Report

Posted 5 years ago

“Brill service. Great price, fast delivery. Will definitely use them again.”

Helpful Report

Posted 5 years ago

“The website for Laptops Direct Is very easy to use. Their prices are competitive and their delivery service is very quick. I’m very pleased with their service.”

Helpful Report

Posted 5 years ago

“This is the second time I've used Laptops Direct, and both experiences were first-rate. This time I wanted some Airpods Pro- the price was excellent (it's rare to get a discount on an Apple product), and the delivery was very fast- they were in my hands less than 24h after being ordered. I was kept informed of progress throughout. I would be happy to buy from this company again.”

Helpful Report

Posted 5 years ago

“QUICK SERVICE GREAT PRICES”

Helpful Report

Posted 5 years ago

“Very fast and efficient service.”

Helpful Report

Posted 5 years ago

“Great Prompt Service. Bought an Epson Workforce printer at great value. Came with full set of ink cartridges that lasted quite long unlike a similar printer I bought few years back where the ink cartridge only printed a few pages before running out.”

Helpful Report

Posted 5 years ago

“Great all round company to deal with”

Helpful Report

Posted 5 years ago

“Highly recommended as I have made three purchases over two years and the service has been consistently good And even better this comes at the best or near best prices that is worry free.”

Helpful Report

Posted 5 years ago

“They sent me a phone, one third cheaper than a new item which arrived as described: (Grade A1 Unlocked & SIM Free: Grade A1 items are in a brand new condition but may have been re-boxed.)”

Helpful Report

Posted 5 years ago

“Ordered a epson printer great service and price .. many thanks”

Helpful Report

Posted 5 years ago

“Very pleased, got my laptop the next day. Easy to use even for a novice. Delighted!”

Helpful Report

Posted 5 years ago

“Ordered a Samsung Galaxy S10 standard delivery - and it arrived early! Great service.”

Helpful Report

Posted 5 years ago

“Bought an Acer B7 24' monitor from Laptop Direct. Good price and fast dispatch (even though I chose the free delivery option). Overall, a very good first time experience. Would recommend!”

Helpful Report

Posted 5 years ago

“Good range of products to choose from and good filters to enable us to choose a laptop suitable for our needs. We were able to get the accessories and software at the same time. Delivery was before predicted date. Laptops Direct also emailed clear instructions on how to load Office software. Would recommend as go-to site .”

Helpful Report

Posted 5 years ago

“Extremely fast delivery. Good information prior to ordering the laptop. Competitive price.”

Helpful Report

Posted 5 years ago

“The item was a very competitive price and arrived promptly within the specified time. I was kept fully informed as to how the delivery was progressing.”

Helpful Report

Posted 5 years ago

“Received order next day which I was really impressed with. I would definitely shop here again.”

Helpful Report

Posted 5 years ago

“Website easy to use and delivery prompt and without issue. Plus, the Samsung monitor is great, thanks.”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews