Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,173 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mobile phone best price I found from an established company. Delivered next day as promised in Samsung sealed box. No need to contact Customer Service. My husband & I intend to use Laptops Direct for new laptops next.”

Helpful Report

Posted 4 years ago

“No problems at all. I order a laptop and get it very next day. Arrived in secured box and perfect condition. Great specification and good price. I will definitely use it again.”

Helpful Report

Posted 4 years ago

“When I received the laptop it was packed very well . It is a quality product , many thanks for the excellent service .”

Helpful Report

Posted 4 years ago

“I ordered a mobile phone from this company because the price was really good , it arrived quickly and the phone works excellent. I think it was cheaper because there were no accessories with the phone, but it was fine with me as I have a pile of charger and headphones already. So yes, would definitely shop here again.”

Helpful Report

Posted 4 years ago

“They said it would come the following day. It did and everything was easy and accurate.”

Helpful Report

Posted 4 years ago

“Fantastic Service, next day delivery with a great price. Laptop is exactly what I need for college”

Helpful Report

Posted 4 years ago

“Ordered a refurbished dell laptop for my sons school work. Arrived on time and in perfect condition. Very happy with my purchase.”

Helpful Report

Posted 4 years ago

“Bought air pods pro for best price on the net. Everything seems legit and working so far. Unbelievably fast delivery. Received item way earlier than expected delivery. I think it came next day or the day after and I didn’t have to pay any extra. Brilliant.”

Helpful Report

Posted 4 years ago

“Brill service. Great price, fast delivery. Will definitely use them again.”

Helpful Report

Posted 4 years ago

“The website for Laptops Direct Is very easy to use. Their prices are competitive and their delivery service is very quick. I’m very pleased with their service.”

Helpful Report

Posted 4 years ago

“This is the second time I've used Laptops Direct, and both experiences were first-rate. This time I wanted some Airpods Pro- the price was excellent (it's rare to get a discount on an Apple product), and the delivery was very fast- they were in my hands less than 24h after being ordered. I was kept informed of progress throughout. I would be happy to buy from this company again.”

Helpful Report

Posted 4 years ago

“QUICK SERVICE GREAT PRICES”

Helpful Report

Posted 4 years ago

“Very fast and efficient service.”

Helpful Report

Posted 4 years ago

“Great Prompt Service. Bought an Epson Workforce printer at great value. Came with full set of ink cartridges that lasted quite long unlike a similar printer I bought few years back where the ink cartridge only printed a few pages before running out.”

Helpful Report

Posted 4 years ago

“Great all round company to deal with”

Helpful Report

Posted 4 years ago

“Highly recommended as I have made three purchases over two years and the service has been consistently good And even better this comes at the best or near best prices that is worry free.”

Helpful Report

Posted 4 years ago

“They sent me a phone, one third cheaper than a new item which arrived as described: (Grade A1 Unlocked & SIM Free: Grade A1 items are in a brand new condition but may have been re-boxed.)”

Helpful Report

Posted 4 years ago

“Ordered a epson printer great service and price .. many thanks”

Helpful Report

Posted 5 years ago

“Very pleased, got my laptop the next day. Easy to use even for a novice. Delighted!”

Helpful Report

Posted 5 years ago

“Ordered a Samsung Galaxy S10 standard delivery - and it arrived early! Great service.”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,173 reviews