Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter was delighted with her new laptop. It arrived on time and was wrapped appropriately. Jane”

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Posted 5 years ago

“Bought an AOC U2879 VE monitor to be able to work from home more effectively. Didn't need it particularly fast so settled for the standard free delivery option but it arrived 2 days later! Awesome. All stated gear was included and its a really good monitor.”

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Posted 5 years ago

“Quick and efficient with notifications about your item from receiving your order to telling you about the deliver. Will use again”

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Posted 5 years ago

“I had brilliant service from Laptops Direct. I bought a Samsung Galaxy S 20 and it was exactly as described. It was delivered by DPD on time. I can't fault this company. If I ever need any tech in the future I would by from them again.”

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Posted 5 years ago

“Great service: ordered on a Saturday and delivered on Tuesday. Bought for my son going to University. He is delighted with this product. I like the way it was packaged: if it was being bought as a gift then it is not apparent what it is. Also the plastic wrap protects from the elements if it needs to be left in a designated outdoor space. Overall very happy with the product and the service. Thank you.”

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Posted 5 years ago

“Everything was easy to do from order to receiving the goods. Also the ring doorbell 3 I ordered was also priced better than anywhere else. Well done laptops direct”

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Posted 5 years ago

“The price was lower than other suppliers and my mobile phone was delivered promptly. I was kept informed all the way so no problems. Very happy.”

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Posted 5 years ago

“Excellent service and very efficient. I Love my new Toshiba smart TV and it was delivered quickly and at an affordable price.”

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Posted 5 years ago

“Mobile phone best price I found from an established company. Delivered next day as promised in Samsung sealed box. No need to contact Customer Service. My husband & I intend to use Laptops Direct for new laptops next.”

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Posted 5 years ago

“No problems at all. I order a laptop and get it very next day. Arrived in secured box and perfect condition. Great specification and good price. I will definitely use it again.”

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Posted 5 years ago

“When I received the laptop it was packed very well . It is a quality product , many thanks for the excellent service .”

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Posted 5 years ago

“I ordered a mobile phone from this company because the price was really good , it arrived quickly and the phone works excellent. I think it was cheaper because there were no accessories with the phone, but it was fine with me as I have a pile of charger and headphones already. So yes, would definitely shop here again.”

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Posted 5 years ago

“They said it would come the following day. It did and everything was easy and accurate.”

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Posted 5 years ago

“Fantastic Service, next day delivery with a great price. Laptop is exactly what I need for college”

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Posted 5 years ago

“Ordered a refurbished dell laptop for my sons school work. Arrived on time and in perfect condition. Very happy with my purchase.”

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Posted 5 years ago

“Bought air pods pro for best price on the net. Everything seems legit and working so far. Unbelievably fast delivery. Received item way earlier than expected delivery. I think it came next day or the day after and I didn’t have to pay any extra. Brilliant.”

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Posted 5 years ago

“Brill service. Great price, fast delivery. Will definitely use them again.”

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Posted 5 years ago

“The website for Laptops Direct Is very easy to use. Their prices are competitive and their delivery service is very quick. I’m very pleased with their service.”

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Posted 5 years ago

“This is the second time I've used Laptops Direct, and both experiences were first-rate. This time I wanted some Airpods Pro- the price was excellent (it's rare to get a discount on an Apple product), and the delivery was very fast- they were in my hands less than 24h after being ordered. I was kept informed of progress throughout. I would be happy to buy from this company again.”

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Posted 5 years ago

“QUICK SERVICE GREAT PRICES”

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Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews