Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,173 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Product as described. Great .”

Helpful Report

Posted 4 years ago

“Excellent delivery time, ordered on Saturday night at 10pm and it was delivered on Monday at 10am. Excellent price brand new laptop and brilliant service.”

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Posted 4 years ago

“Fantastic service. Ordered printer and it was delivered next day. Extremely well packaged.”

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Posted 4 years ago

“Absolutely fantastic company, extremely competitive priced product, fantastic super speedy delivery. Wouldn’t hesitate to use again and will be highly recommending to friends and family.”

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Posted 4 years ago

“Excellent arrived next day minimal packaging good value for money well happy thanks.”

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Posted 4 years ago

“Purchased an excellent refurbished laptop in amazing condition and for a great price. Arrived super fast in very good packaging.”

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Posted 4 years ago

“Competitive price for new computer screen; prompt delivery. Pleased with the product. Satisfied customer.”

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Posted 4 years ago

“Fantastic service. Excellent communication. Desktop as described, quick delivery. Highly recommended and would definitely buy from them again. Thank you.”

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Posted 4 years ago

“Very pleased with laptop and service. Exactly the spec I needed and quick delivery.”

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Posted 4 years ago

“Good price, order service, immediate dispatch and delivery. Was potentially the best vendor from the many that I reviewed online. I wouldn't hesitate to buy further items from them, even though the accounts staff member who spoke to me had a slight attitude problem! But look at the whole thing; excellent!”

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Posted 4 years ago

“Fantastic customer service clarifying the order and answering questions. Also arrived 2 days early. The item itself was over £400 cheaper than anywhere else as well as throwing in about £150 worth of extras. Brilliant!”

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Posted 4 years ago

“Excellent Service, product best price by far. Their supplier had difficulties, not surprising with a few global issues on the go at the moment, but despite that, Laptops Direct did actively chase the supplier and keep me informed at regular intervals. Well worth the extra wait. have used before, and will use again!”

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Posted 4 years ago

“My daughter was delighted with her new laptop. It arrived on time and was wrapped appropriately. Jane”

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Posted 4 years ago

“Bought an AOC U2879 VE monitor to be able to work from home more effectively. Didn't need it particularly fast so settled for the standard free delivery option but it arrived 2 days later! Awesome. All stated gear was included and its a really good monitor.”

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Posted 4 years ago

“Quick and efficient with notifications about your item from receiving your order to telling you about the deliver. Will use again”

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Posted 4 years ago

“I had brilliant service from Laptops Direct. I bought a Samsung Galaxy S 20 and it was exactly as described. It was delivered by DPD on time. I can't fault this company. If I ever need any tech in the future I would by from them again.”

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Posted 4 years ago

“Great service: ordered on a Saturday and delivered on Tuesday. Bought for my son going to University. He is delighted with this product. I like the way it was packaged: if it was being bought as a gift then it is not apparent what it is. Also the plastic wrap protects from the elements if it needs to be left in a designated outdoor space. Overall very happy with the product and the service. Thank you.”

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Posted 4 years ago

“Everything was easy to do from order to receiving the goods. Also the ring doorbell 3 I ordered was also priced better than anywhere else. Well done laptops direct”

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Posted 4 years ago

“The price was lower than other suppliers and my mobile phone was delivered promptly. I was kept informed all the way so no problems. Very happy.”

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Posted 4 years ago

“Excellent service and very efficient. I Love my new Toshiba smart TV and it was delivered quickly and at an affordable price.”

Helpful Report

Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,173 reviews