Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,173 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered it, got it, pluged it in, perfect , all within 28 hours Jolly Good I say.”

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Posted 4 years ago

“Excellent service ,card would not work ,they sent email to contact them.I responded and bought my goods over the phone with a member of staff ,then delivered the next day ...”

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Posted 4 years ago

“Delivered on time and no damage to product”

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Posted 4 years ago

“I was kept informed at all stages, from recipt of order to dispatch. Arived on time, n/p setting up and works well, I'm, well pleased and will use them again”

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Posted 4 years ago

“Very straightforward, accurate with timing; safely delivered”

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Posted 4 years ago

“Excellent service when purchasing an unlocked Doro Senior Cell Phone.”

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Posted 4 years ago

“Excellent, delivery first class, laptop brilliant.”

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Posted 4 years ago

“From the time you pay for something everything thereafter runs like clock work and they deliver on tome and as per their promise and policy, very impressed with the website, service and offers. Far better than their competitors in price back up and support. Will be buying from them again and again in the future.”

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Posted 4 years ago

“Great service easy to use free delivery came 3 days early really pleased”

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Posted 4 years ago

“Very fast delivery service, very helpful and very reasonable price.Would recommend them to friends.”

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Posted 4 years ago

“Fast courier service. Good prices for brand new Laptops. Laptops are of good quality. Very satisfied.”

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Posted 4 years ago

“Excellent service and a great price. Bought an 8" Lenovo tablet. Really pleased with it, copied the same apps etc from another device as part of setup.”

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Posted 4 years ago

“No problems taking the order, a Epson Xp8600 printer. It arrived on the delivery date given and within an hour of the time stated. The box was undamaged and I am pleased with the product does exactly what I wanted it to do. Can't fault the service thats why 5 stars...”

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Posted 4 years ago

“Great laptop, matched by great service and delivery (Next Day) Cheers Guys”

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Posted 4 years ago

“All very good.”

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Posted 4 years ago

“I bought a laptop from here and it is brilliant. Excellent customer service , really helpful when buying. The price was brilliant for the laptop well worth buying from laptop direct would highly recommend buying from these.”

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Posted 4 years ago

“Excellent service and delivery at a reasonable price.”

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Posted 4 years ago

“I ordered a mobile phone which was the cheapest online and delivered on the day requested. The staff I spoke with were extremely helpful, respectful and friendly. I can thoroughly recommend Laptops Direct.”

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Posted 4 years ago

“very user friendly online ordering process. Laptop delivered in perfect condition and working order on time.”

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Posted 4 years ago

“ordered CPU from laptops direct, the price was very competitive with other retailers, was slightly worried when i see the expected delivery date on this item, but was very pleasantly surprised when it was delivered within 24hrs of paying for it. excellent device from laptops direct and will deffo use this company again. Thank you.”

Helpful Report

Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,173 reviews