Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,173 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant couldn't believe just how fast it was posted to me! Ordered at late afternoon and by the evening it was already dispatched, brilliant service and brilliant price”

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Posted 4 years ago

“Fast delivery, kept me up to date with delivery. Great product.”

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Posted 4 years ago

“My Oder from Laptops direct, was made safely with no issues. Thank you”

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Posted 4 years ago

“Really efficient and quick service. Very pleased with the product as well. Good customer service on the phone and very honest about stock etc”

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Posted 4 years ago

“Stuff arrived on time with no mistakes or cocking about.”

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Posted 4 years ago

“Service was excellent, Item delivered as expected clean and tidy and courier was polite and courteous.”

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Posted 4 years ago

“The specification and price were attractive and the monitor was delivered very quickly. What more could one ask for?!”

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Posted 4 years ago

“Excellent TV at an excellent price. Fast delivery. Hassle free transaction, 2nd purchase from Laptops Direct with no issues. HIGHLY RECOMMENDED.👍”

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Posted 4 years ago

“I saw some bad reviews, mainly about stock and delivery, but I have to say my experience was great. I ordered some gaming headphones for my son for Christmas, that were difficult to find elsewhere, and they arrived within a couple of days, much quicker that the estimated delivery time. Very happy with the service - and just trying to give a balanced view”

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Posted 4 years ago

“Fantastic service polite and professional next day delivery up to date information on delivery really impressed with the service and quality of care thank you”

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Posted 4 years ago

“Very good and pleased with my new laptop.”

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Posted 4 years ago

“2nd purchase from Laptops direct and both times the products were delivered before the due date. very happy with the service so far 5 stars”

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Posted 4 years ago

“phone arrived as arranged and the phone is working ok”

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Posted 4 years ago

“Very fast delivery, and the scooter we brought was a very good price.”

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Posted 4 years ago

“Arrived next day, good and early. Mobile super, and a very good price.”

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Posted 4 years ago

“Bought a chrome book and a fantastic phone from them. Both brilliant and arrived well packed and fast. Also were cheaper that the usual other places. I saved about £100 all in....Highly recommend. I'll definitely shop again.”

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Posted 4 years ago

“Got new iPhone 6, good price, fast delivery, phone working VERY well. really please. Laptop next I think!”

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Posted 4 years ago

“Easy ordering at the best price, arrived on time and product is as advertised - perfect”

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Posted 4 years ago

“Easy to order.Speedy delivery to my 'Click & Collect.Collected on the day it should be there. Fair price.”

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Posted 4 years ago

“very good, we kept been informed about a change on the delivery date because of a suppliers delay but it was still delivered within the date it was expected. the product came very well packed, perfect condition. easy payment online, overall good experience.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,173 reviews