Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great communication and arrived when said. 5* not set the monitor up yet. Thank you.”

Helpful Report

Posted 4 years ago

“Process of ordering was smooth and delivery was on schedule. Most satisfied.”

Helpful Report

Posted 4 years ago

“Excellent service, great value too”

Helpful Report

Posted 4 years ago

“Great service!”

Helpful Report

Posted 4 years ago

“Laptops Direct provide an outstanding service. Wide range of choice at competitive prices. Delivered next day and the packaging was very protective. I would definitely buy from and recommend Laptops Direct.”

Helpful Report

Posted 4 years ago

“Brilliant couldn't believe just how fast it was posted to me! Ordered at late afternoon and by the evening it was already dispatched, brilliant service and brilliant price”

Helpful Report

Posted 4 years ago

“Fast delivery, kept me up to date with delivery. Great product.”

Helpful Report

Posted 4 years ago

“My Oder from Laptops direct, was made safely with no issues. Thank you”

Helpful Report

Posted 4 years ago

“Really efficient and quick service. Very pleased with the product as well. Good customer service on the phone and very honest about stock etc”

Helpful Report

Posted 4 years ago

“Stuff arrived on time with no mistakes or cocking about.”

Helpful Report

Posted 4 years ago

“Service was excellent, Item delivered as expected clean and tidy and courier was polite and courteous.”

Helpful Report

Posted 4 years ago

“The specification and price were attractive and the monitor was delivered very quickly. What more could one ask for?!”

Helpful Report

Posted 4 years ago

“Excellent TV at an excellent price. Fast delivery. Hassle free transaction, 2nd purchase from Laptops Direct with no issues. HIGHLY RECOMMENDED.👍”

Helpful Report

Posted 4 years ago

“I saw some bad reviews, mainly about stock and delivery, but I have to say my experience was great. I ordered some gaming headphones for my son for Christmas, that were difficult to find elsewhere, and they arrived within a couple of days, much quicker that the estimated delivery time. Very happy with the service - and just trying to give a balanced view”

Helpful Report

Posted 4 years ago

“Fantastic service polite and professional next day delivery up to date information on delivery really impressed with the service and quality of care thank you”

Helpful Report

Posted 4 years ago

“Very good and pleased with my new laptop.”

Helpful Report

Posted 4 years ago

“2nd purchase from Laptops direct and both times the products were delivered before the due date. very happy with the service so far 5 stars”

Helpful Report

Posted 4 years ago

“phone arrived as arranged and the phone is working ok”

Helpful Report

Posted 4 years ago

“Very fast delivery, and the scooter we brought was a very good price.”

Helpful Report

Posted 4 years ago

“Arrived next day, good and early. Mobile super, and a very good price.”

Helpful Report

Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews