Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a new ultra wide gaming monitor recently. The process from start to finish was easy and delivery very prompt, I was kept up to date on the status of delivery and am super impressed with the monitor amd the whole service. Can highly recommend Laptops Direct.”

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Posted 4 years ago

“Outstandingly reliable!”

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Posted 4 years ago

“Great company, bought a mobile phone and the experience was first class, excellent phone and quick delivery with perfect communications.”

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Posted 4 years ago

“great experience! it got shipped 15 days early and very easy to use as someone with very little laptop experience. would definitely buy from here again.”

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Posted 4 years ago

“Competitive prices and quick delivery. Really appreciated having an hour slot for delivery, so could plan for arrival of my product.”

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Posted 4 years ago

“Came very quickly without having to pay extra and though there was supposed to be cosmetic damage, therefore, the lower price, I can't find any.”

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Posted 4 years ago

“Excellent and prompt service, next day delivery really was the experience.”

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Posted 4 years ago

“Last minute purchase, just before Christmas... great price, next day delivery and a good quality product ! Very Happy ! Thanks”

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Posted 4 years ago

“Excellent service and value of products, delivery on time every time”

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Posted 4 years ago

“Came really quick and was updated on delivery via email which was great. Great condition and just what I needed for my sons birthday.”

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Posted 4 years ago

“Great thanks and was delivered very quickly.”

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Posted 4 years ago

“Very speedy delivery, excellent monitor at a very reasonable price. Good communication through the whole purchase/delivery process.”

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Posted 4 years ago

“Super fast delivery and easy to track.”

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Posted 4 years ago

“Great price and product and free home delivery as the product wasn't in stock at the warehouse for collections. No complaints here!!”

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Posted 4 years ago

“Wow! 10/10 for value and service. Highly recommend.”

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Posted 4 years ago

“Although my delivery date was cancelled twice due to suppliers, I am still happy with good customer service and the quick response to my emails. Nice TV Stand and very satisfied overall.”

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Posted 4 years ago

“Had what I wanted when I needed it absolutely spot on service and a dream to deal with”

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Posted 4 years ago

“I ordered it about 7.30 pm and it was at my house 8.30 am the next day now that’s service the price was exactly what I wanted for a monitor for my son to stream his Xbox 1”

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Posted 4 years ago

“ordered just before Christmas arrived on time next day great service good price ,thank you all in these hard times”

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Posted 4 years ago

“Excellent service, prompt delivery to an anxious customer two days before Christmas. The laptop arrived securely packed and does all it's supposed to do for a very competitive price.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews