Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,172 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with ,very fast delivery, would recommend them.”

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Posted 4 years ago

“All came on time I was even able to amend delivery date very easy. Would highly recommend product as described and cheaper than competition.”

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Posted 4 years ago

“I received the laptop on the correct date and laptop was delivered in immaculate condition. Happy customer.”

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Posted 4 years ago

“Absolutely brillant company very quick delivery kept me informed on everything my order was doing and where it was going 100% will use this website again”

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Posted 4 years ago

“Fantastic service and good value for money”

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Posted 4 years ago

“Very impressed especially by rapid delivery”

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Posted 4 years ago

“Price was amazing, delivery was next day, as promised, Christmas Eve!! Not the first time I have ordered from Laptops Direct and it won't be the last!!”

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Posted 4 years ago

“My new laptop (Acer 5 Swing - probably not the correct name, but you get the drift) arrived exactly on time, just a couple of days after I ordered it. Perfectly packaged, with Windows 10 already loaded and I'm really pleased with it. Great service.”

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Posted 4 years ago

“we were thrilled with the delivery and the purchase. A good buy worth the new 2021.”

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Posted 4 years ago

“Delivery quicker than promised. Great price and service.”

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Posted 4 years ago

“Fast and reliable. Ordered a new gaming monitor and it came in perfect condition!”

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Posted 4 years ago

“Quick and efficient delivery I ordered the wrong laptop and they where quick to offer a replacement, I settled for what I had and its brilliant. I would recommend this company”

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Posted 4 years ago

“New monitor was delivered exactly on time & delivery & distancing protocols were well kept. Monitor packaging was completely unmarked, & the monitor was in perfect condition. Installation was fast & faultless & monitor performs as required. Excellent value for money all round.”

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Posted 4 years ago

“Price fantastic! Delivery as said on time! Service fantastic! Would highly recommend laptops direct!”

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Posted 4 years ago

“Bought a new ultra wide gaming monitor recently. The process from start to finish was easy and delivery very prompt, I was kept up to date on the status of delivery and am super impressed with the monitor amd the whole service. Can highly recommend Laptops Direct.”

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Posted 4 years ago

“Outstandingly reliable!”

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Posted 4 years ago

“Great company, bought a mobile phone and the experience was first class, excellent phone and quick delivery with perfect communications.”

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Posted 4 years ago

“great experience! it got shipped 15 days early and very easy to use as someone with very little laptop experience. would definitely buy from here again.”

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Posted 4 years ago

“Competitive prices and quick delivery. Really appreciated having an hour slot for delivery, so could plan for arrival of my product.”

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Posted 4 years ago

“Came very quickly without having to pay extra and though there was supposed to be cosmetic damage, therefore, the lower price, I can't find any.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,172 reviews