Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was fast and the goods as described. Very pleased with my purchase both on price and quality.”

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Posted 4 years ago

“Price and delivery were excellent. The new battery saved me from having to throw the laptop away as the same battery from other sources was priced above the value of the laptop.”

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Posted 4 years ago

“Even though lockdown and Christmas break laptop arrived on time and so far very happy with purchase”

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Posted 4 years ago

“Good value - prompt service - textbook transaction - another satisfied customer”

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Posted 4 years ago

“Absoutley speedy delivery my son really made up with his christmas present”

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Posted 4 years ago

“Fast delivery, great laptop”

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Posted 4 years ago

“Easy to deal with ,very fast delivery, would recommend them.”

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Posted 4 years ago

“All came on time I was even able to amend delivery date very easy. Would highly recommend product as described and cheaper than competition.”

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Posted 4 years ago

“I received the laptop on the correct date and laptop was delivered in immaculate condition. Happy customer.”

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Posted 4 years ago

“Absolutely brillant company very quick delivery kept me informed on everything my order was doing and where it was going 100% will use this website again”

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Posted 4 years ago

“Fantastic service and good value for money”

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Posted 4 years ago

“Very impressed especially by rapid delivery”

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Posted 4 years ago

“Price was amazing, delivery was next day, as promised, Christmas Eve!! Not the first time I have ordered from Laptops Direct and it won't be the last!!”

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Posted 4 years ago

“My new laptop (Acer 5 Swing - probably not the correct name, but you get the drift) arrived exactly on time, just a couple of days after I ordered it. Perfectly packaged, with Windows 10 already loaded and I'm really pleased with it. Great service.”

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Posted 4 years ago

“we were thrilled with the delivery and the purchase. A good buy worth the new 2021.”

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Posted 4 years ago

“Delivery quicker than promised. Great price and service.”

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Posted 4 years ago

“Fast and reliable. Ordered a new gaming monitor and it came in perfect condition!”

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Posted 4 years ago

“Quick and efficient delivery I ordered the wrong laptop and they where quick to offer a replacement, I settled for what I had and its brilliant. I would recommend this company”

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Posted 4 years ago

“New monitor was delivered exactly on time & delivery & distancing protocols were well kept. Monitor packaging was completely unmarked, & the monitor was in perfect condition. Installation was fast & faultless & monitor performs as required. Excellent value for money all round.”

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Posted 4 years ago

“Price fantastic! Delivery as said on time! Service fantastic! Would highly recommend laptops direct!”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews