Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,172 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and prompt service, next day delivery really was the experience.”

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Posted 4 years ago

“Last minute purchase, just before Christmas... great price, next day delivery and a good quality product ! Very Happy ! Thanks”

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Posted 4 years ago

“Excellent service and value of products, delivery on time every time”

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Posted 4 years ago

“Came really quick and was updated on delivery via email which was great. Great condition and just what I needed for my sons birthday.”

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Posted 4 years ago

“Great thanks and was delivered very quickly.”

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Posted 4 years ago

“Very speedy delivery, excellent monitor at a very reasonable price. Good communication through the whole purchase/delivery process.”

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Posted 4 years ago

“Super fast delivery and easy to track.”

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Posted 4 years ago

“Great price and product and free home delivery as the product wasn't in stock at the warehouse for collections. No complaints here!!”

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Posted 4 years ago

“Wow! 10/10 for value and service. Highly recommend.”

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Posted 4 years ago

“Although my delivery date was cancelled twice due to suppliers, I am still happy with good customer service and the quick response to my emails. Nice TV Stand and very satisfied overall.”

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Posted 4 years ago

“Had what I wanted when I needed it absolutely spot on service and a dream to deal with”

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Posted 4 years ago

“I ordered it about 7.30 pm and it was at my house 8.30 am the next day now that’s service the price was exactly what I wanted for a monitor for my son to stream his Xbox 1”

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Posted 4 years ago

“ordered just before Christmas arrived on time next day great service good price ,thank you all in these hard times”

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Posted 4 years ago

“Excellent service, prompt delivery to an anxious customer two days before Christmas. The laptop arrived securely packed and does all it's supposed to do for a very competitive price.”

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Posted 4 years ago

“Ordered a high spec laptop on Monday evening of Christmas week, order delivered on Wednesday morning. Great service and the price was excellent, best price I could find online for the spec. Would definitely use this company again.”

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Posted 4 years ago

“Great service , received order next day , all as expected , would definitely use again for future purchases banksmsy”

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Posted 4 years ago

“Item when ordered was not immeditely vailble but a date for availbility and for delivery to me were given at time of order. The item, exactly as ordered was delivered 4 days earlier than promised and within the hour delivery slot advised. Excellent service.”

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Posted 4 years ago

“Brill service and price , only comment is think your packaging needs to be looked at ! Should be in protective envelope”

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Posted 4 years ago

“Arrived earlier than expected and item as described. Really good condition.”

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Posted 4 years ago

“Great service and products and fast delivery. Highly recommend.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,172 reviews