Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,224 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company. Would use them again”

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Posted 5 years ago

“Fast and excellent service.”

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Posted 5 years ago

“Excellent very quick delivery of a laptop I desperately needed for homeschooling my children in the current climate. It’s great so far and my son was delighted with it”

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Posted 5 years ago

“Great price, item sent and arrived very quickly with good email updates... Will use again!”

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Posted 5 years ago

“Excellent value and delivery.”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“Very good service and quick delivery”

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Posted 5 years ago

“I'm very happy with my recently purchased OEM USB Webcam with built in microphone. It works perfectly and was very easy to start using straight away. The online purchasing process was very easy and quick. I also really appreciated the speedy next day delivery. All round an excellent service, i would definitely recommend.”

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Posted 5 years ago

“Got the laptop I wanted for a cheaper price then what I seen online in other stores. Once my order was placed they contacted me with details of my delivery and when I should expect it which was delivered within 5 working, Highly recommend”

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Posted 5 years ago

“Just one word. FANTASTIC.”

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Posted 5 years ago

“Bought from them twice. Always very quick delivery - price was also one of the cheapest, i would recommend them.”

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Posted 5 years ago

“Second purchase from LTD and very happy. Good service, great value and product as described”

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Posted 5 years ago

“Awesome service 2 separate deliveries On time and just as advertised Thanks Definitely use again!!”

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Posted 5 years ago

“I am very happy with my refurbished laptop from laptops direct. It was very prompt delivery, actually arrived earlier than expected. All round great value for money service!”

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Posted 5 years ago

“Bought printer. Ordering process straightforward. Delivery within stated timescale.”

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Posted 5 years ago

“Bought a new monitor, and was quick turnaround delivery. Good product and easy transaction”

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Posted 5 years ago

“32" iQ Q75HDR Monitor delivered quickly and is good quality. 5*”

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Posted 5 years ago

“Ordered the laptop and it arrived during the window stated and the courier observed the COVID19 procedure.This is the second item i have ordered and received in excellent condition and in the time stated”

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Posted 5 years ago

“The Laptop I ordered arrived the next day. It was well packaged. The price was the best I could find for that model. Very pleased with overall experience.”

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Posted 5 years ago

“On point delivery time with quality goods delivered despite Covid-19 situation - purchased 2 monitors for first order and then another 2 for second order a week later, all immaculate, fresh, new and in perfect condition (all 4 ordered without the quality check) with all cables and documentation. Couldn’t ask for more regarding the service tbh. It’s worth noting I paid for next day delivery and this demand was met perfectly, no dramas. Something cheeky I noticed is that just after I finished ordering the first 2 monitors, they bumped up the price for my second 2 just a little bit - must be some cheeky cookies at play there or classic supply and demand, can’t say I blame them tbh, I’d do the same lol. Worth noting for potential customers (there are ways around this if it was cookie related, have a Google...). Then again, it might have been a planned thing regardless (as I ended up ordering the 2nd 2 some time after the 1st 2 and the price remained adjusted), especially with Covid-19 lerking around, who knows. Clearly didn’t bother me. I definitely will be buying from them in the future, 100%. Loads of options at a great competitive price with plenty of stock - another bonus. They provided me with a monitor model than wasn’t really available elsewhere in the same quantities and price (regarding product and delivery). Plenty of pay options too with various delivery prices/options ranging from next day at £9.99 and 3-5days for free (I think it was free anyway). I can only hope to encounter this level of service the next time I order something - and hopefully without that cheeky price change lol.”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,224 reviews