Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,173 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive on line prices, lots of laptops were available, not like other sites. Next day delivery, absolutely no problems Really happy with product. Well done”

Helpful Report

Posted 5 years ago

“Superfast delivery, competitive price. An easy purchase in a difficult time”

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Posted 5 years ago

“Just made my fourth purchase from laptops direct, my first from their website. I find them excellent, never had a problem at all. On previous purchases from their Huddersfield store I’ve found them helpful. This time, via their website, was no different. They shipped the item quickly, gave updates etc. The price I paid was the best to be found online.”

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Posted 5 years ago

“Great speedy service .Delivered way earlier than anticipated !!!”

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Posted 5 years ago

“Only took 2 days to arrive and well packaged”

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Posted 5 years ago

“Ordered Sunday evening, laptop arrived Monday afternoon. Brilliant service.”

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Posted 5 years ago

“Good price, great delivery!”

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Posted 5 years ago

“Good price for refurb HP and delivered on time as promised.”

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Posted 5 years ago

“They gave a very professional and prompt service. I couldn't ask for anything more from them, very impressed.”

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Posted 5 years ago

“Bought an Oppo mobile phone from them. All good. Took a 4-5 working days and a DPS delivery which had to be dealt with personally (no leaving goods anywhere), but that is understandable.”

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Posted 5 years ago

“Excellent service as usual. Airpods received next day. Would definitely recommend.”

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Posted 5 years ago

“Excellent service good price and arrived next day with regular updates”

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Posted 5 years ago

“Great price and speedy delivery”

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Posted 5 years ago

“I was a bit uneasy before placing the order for a used Pixel phone - which was considerably cheaper than any other similar options on Amazon. I'm just glad I took the risk - delivered in two days, working perfectly, looks and feels new. Thanks guys.”

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Posted 5 years ago

“As it said on the package. Super fast delivery.”

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Posted 5 years ago

“Ordered a HP laptop on 2nd January 2020. Selected free delivery expecting delivery on or before 17th January 2020. Advised by Email of sameday despatch. DPD delivered next day, 2 minutes into one hour delivery forecast. Item was in manufacturer's packing and appears to be working perfectly.”

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Posted 5 years ago

“I’m a genuine customer and really happy with my service, bought a PlayStation VR bundle for lowest price anywhere in the sale, delivered 3 days later. That’s it, I can’t complain, everything was perfect”

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Posted 5 years ago

“Excellent quick service fairly priced delivered by DHL good shopping experience.”

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Posted 5 years ago

“Excellent service regular updates on delivery would recommend”

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Posted 5 years ago

“The cat phone I ordered came promptly and without hassle. Communication was good.”

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Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,173 reviews