Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great price. great service. full stop. 🙂”

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Posted 6 years ago

“Faultless.”

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Posted 6 years ago

“Great price TV and fast delivery”

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Posted 6 years ago

“Fast delivery, polite friendly helpful staff, good quality goods at great prices. I was a little worried about a company I knew nothing about and spending money. How wrong could I be customer service great bought a Pixel 2xl. Perfect condition, have no complaints will buy from them again”

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Posted 6 years ago

“Fast service of my new phone. very pleased.”

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Posted 6 years ago

“Excellent product range, purchased a laptop arrived next day as stated.”

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Posted 6 years ago

“Arrived within 24 hours, very well packaged, exactly as described and the price was good too!”

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Posted 6 years ago

“Excellent place Excellent Delivery Will shop again”

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Posted 6 years ago

“My experience was excellent overall. I ordered an amazing device at bargain price . Within less than 12 hours it was delivered ( ordered 5:00 pm & got it next day !!!!) tracking was offered immediately and packaging was great.. i will not hesitate to recommend them again for any customer!”

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Posted 6 years ago

“Ordered a grade A refurbished IPhone, it lived up to its description. Not a single mark on it. Works like brand new. Definitely recommended.”

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Posted 6 years ago

“I bought a grade a Samsung note 8. It is absolutely as new and came with all of the accessories in an original box. At the price sold I'm really pleased.”

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Posted 6 years ago

“Laptop arrived within 3 days, even with free delivery. It was in great condition - looked new to me, and in its original packaging, very satisfied!”

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Posted 6 years ago

“I also had a msg come up saying they were cherry picking reviews, But I have no complaints with the laptop or the service.”

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Posted 6 years ago

“Swooped my delivery date but didn't charge me for delivery got my mobile two days later very happy with the service and price thanks laptops Direct Colin.”

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Posted 6 years ago

“Order my new mobile at a reasonable cost and also took the extended warranty. So easy to order from and kept updated with the progress of my order. Well done.”

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Posted 6 years ago

“More than happy with the iPad 6 I received. Great performance got everything I need from it will certainly buy from you in the future.”

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Posted 6 years ago

“Great competitive price and fast delivery”

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Posted 6 years ago

“Great service price and product”

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Posted 6 years ago

“Excellent service - phone arrived next day, all looks good”

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Posted 6 years ago

“very fast delivery with free delivery as bonus and delivered descreetly good service next working day delivery very good accepts amazon pay”

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Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews