Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good price, nothing to complain about.”

Helpful Report

Posted 6 years ago

“Excellent price and very fast delivery”

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Posted 6 years ago

“Very good service, speedy del in very, great prices.”

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Posted 6 years ago

“They did exactly what they said they would with the goods delivered in less than 24hrs of ordering and on New Years Eve Overall impressive”

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Posted 6 years ago

“Very good company to deal with. Made the whole experience of buying a new laptop easy.”

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Posted 6 years ago

“Bought 2 refurbished Huawei Y7 mobiles and highly delighted with the condition of the phones. Exactly as described with no scratches or marks. Wouldn’t hesitate to use this company again.”

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Posted 7 years ago

“Reconditioned lap top was delivered in good condition at the time indicated. Lap top was fully functional with no issues identified at time of writing.”

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Posted 7 years ago

“Speak as you find.....this was my second purchase from laptops direct and I am happy. First purchase was a recon laptop 3 years ago, happy with that. This purchase is recent and so I cant give much info other than this recon phone was a good price, described accurately, fast delivery and it works ..... so far so good.”

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Posted 7 years ago

“Great service, I purchased a refurbished laptop which had a faulty hard drive. It was replaced with a new one, no problem - great service.”

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Posted 7 years ago

“I bought a Swann cctv system which was very competitively priced it arrived very quickly and I’m extremely pleased with the service offered”

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Posted 7 years ago

“Excellent service! Saved me after being let down by another company, delivered within half a day!!”

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Posted 7 years ago

“Lenovo desktop. Great deal. One problem, of my own making, solved by phone call and resolved at no cost to me. Desktop is stunning!. Next day delivery. Im delighted.”

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Posted 7 years ago

“Item as described. Good price and delivered on time.”

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Posted 7 years ago

“Excellent service and price. Item arrived before forecast date.”

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Posted 7 years ago

“Gave a delivery window of over 10days but they delivered within a couple of days which was great”

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Posted 7 years ago

“Bought HP Pavilion Power 580-100na Core i5 computer: Easy to see product description in full, online help was thorough and pleasant when I needed to ask questions, great price and easy to purchase. The computer was delivered next day. Well packaged and very easy to set up. Absolutely delighted with every aspect of this transaction. Well recommended. The computer itself is very powerful and easily copes with Fortnite, Rainbow 6 Siege, CS Go, Fifa 18, etc on best settings. My son is one big smile. Typical top quality HP computer.”

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Posted 7 years ago

“Remarkable service. Best price I found for Swann CCTV. Kind and courteous purchasing on the telephone. Next day delivery. Slick and faultless.”

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Posted 7 years ago

“Fast, efficient service - great value.”

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Posted 7 years ago

“Ordered Samsung Galaxy Watch online at quite lower price than everywhere else. Received the parcel following day. Cannot fault them - very happy and will shop again.”

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Posted 7 years ago

“They delivered my laptop earlier than advised, and it was very reasonably priced. Further I was particularly impressed with their fraud prevention work as they called me to check it was a legitimate purchase, as they could tell by the electoral roll that I was recently new to my billing address. Recommended.”

Helpful Report

Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews