Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service, let down by delivery though. Was instructed to open and check the laptop whilst delivery man was here; he wouldn't wait. Thank goodness the purchase was fine when opened.”

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Posted 7 years ago

“5 star service all round”

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Posted 7 years ago

“Great product, great price, easy ordering and quick delivery (less than a day between ordering and delivery)”

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Posted 7 years ago

“Web-site easy to use, and delivery was very quick.”

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Posted 7 years ago

“Quick delivery, good communication. Highly recommend.”

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Posted 7 years ago

“Great price and delivery”

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Posted 7 years ago

“Good price for android tv”

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Posted 7 years ago

“Item arrived on time and no problems”

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Posted 7 years ago

“excellent service arrived on time”

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Posted 7 years ago

“Great service hassel free. item perfect thankyou.”

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Posted 7 years ago

“Product is fine but they take about 7 days to reply to any emails or instant messages!”

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Posted 7 years ago

“Exilent on Time Great product”

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Posted 7 years ago

“Good value for money and the laptop was in excellent condition. Really pleased with my purchase.”

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Posted 7 years ago

“1st class fast delivery iPhone X is great and at a great price”

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Posted 7 years ago

“Monitor arrived even earlier than predicted, It is an excellent product at a good price ..Happy customer!”

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Posted 7 years ago

“The laptop arrived in A1 condition. The quick set up guide and stylus/pen were missing but under the description they do warn that they can't guarantee it has all the original accessories. Very quick delivery and great price. I would definitely buy from Laptops Direct again.”

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Posted 7 years ago

“Very good service, with helpful sales staff.”

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Posted 7 years ago

“Great service. Fast delivery. Thank you.”

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Posted 7 years ago

“not lots of things... one item never been delivered, and still waiting for the refund a month later, and the second is not the one ordered... what to say, avoid that market place ? right !”

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Posted 7 years ago

“Normally use HP online or PC World Business but Laptops Direct seem to have more choice and are cheaper, will be using them as first choice from now on, delivery was next day and there was no problems.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews