Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top graphics card at a good price, very happy.”

Helpful Report

Posted 7 years ago

“Good range of products at good prices. Website is easy to use and it is easy to compare products within website. Customer service is excellent, returns and refund handled very well.”

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Posted 7 years ago

“Seen links in web-search for so many times, gave it a go! I found wide range of products on your website that made finding of required product much easier. Otherwise I would have gone to another retailer, but simple and working selection process stoped me here. There is lack of the reviews, but that is widely available elsewhere. Some flicking on windows and deal done. Quick delivery: Well DPD failed to deliver on the booked day, but not Sellers problem as proof and feedback of DPD instructions received almost instantaneously. Warranty and CS: Not exercised yet, hopefully not required. Overall: Laptopsdirect.co.uk - Is officially on my list of preferred IT retailers.”

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Posted 7 years ago

“Notebook arrived next day, sooner than anticipated and was well packaged. Excellent service. My one and only criticism was that the delivery which was advertised as free, cost about a £5.00 other than that, excellent experience, will likely use again.”

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Posted 7 years ago

“The order was delivered promptly and exactly as was ordered.”

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Posted 7 years ago

“Three reconditioned monitors all in great condition and work well. Great value.”

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Posted 7 years ago

“Cracking Service and keen prices. What more do you need.”

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Posted 7 years ago

“Quick accurate service.”

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Posted 7 years ago

“Laptop arrived on time and in working order.”

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Posted 7 years ago

“Great savings compared to new with no issues as laptop is in new condition. Was also received in half the scheduled delivery time. Great service”

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Posted 7 years ago

“Great service - quick and open. I had also ordered incorrectly in the past and this was resolved efficiently. Definitely recommend on service - as well as price.”

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Posted 7 years ago

“Prompt delivery, best price, used before and will use again”

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Posted 7 years ago

“Best price and prompt delivery of exactly what I asked for - what more could you want?”

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Posted 7 years ago

“A fast delivery and a smooth and seamless transaction, arrived the next day and good value for money”

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Posted 7 years ago

“On time, great price, great web presence”

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Posted 7 years ago

“The item was delivered as described to our local store in A1 condition.”

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Posted 7 years ago

“Very good price for uag iPad case,pleased with service and fast delivery also,would use laptops direct again”

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Posted 7 years ago

“I got what I ordered iphone SE. Delivered on date given. Thank you.”

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Posted 7 years ago

“Definitely not! I never got my item delivered, no replies to my emails from laptops direct, the courier company DX and no money on my bank account! Laptops direct is a joke!”

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Posted 7 years ago

“Easy process to order. Laptops Direct and the delivery company gave me 2 different delivery dates (4 days apart), but I assumed the delivery company to be the correct one which was the later date - this turned out to be correct. I have, this morning, been on my new laptop for around 2 hours 45mins and have 32% left on my battery (and yes it was 100% initially). Not convinced it will last 5-6 hours as the info states. Laptop is good, fast and was a great price and would recommend it.”

Helpful Report

Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews