Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,225 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service,well pleased with my laptop and a very good deal to boot,a lot cheaper than pc world. 5 stars”

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Posted 8 years ago

“good price, good range and rapid service. just what a paying customer would expect. no more no less”

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Posted 8 years ago

“Excellent, ordered one day, delivered the next. Thankyou”

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Posted 8 years ago

“Good service with ordered goods arriving promptly. Not had time to investigate the smart plug yet, but information that came with it is good.”

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Posted 8 years ago

“Quick and efficient sevice”

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Posted 8 years ago

“I bought: Refurbished HP Spectre x360 13-ac052na 13.3" Intel Core i7-7500U 8GB 512GB SSD Windows 10 Touchscreen Convertible Laptop. It was delivered after five working days even though I paid to have it delivered within 3-4 days. Choosing this laptop was made easier by the website which included a good amount of detail about the item. The whole transaction was painless and straightforward. I was happy to consider Laptops Direct because I have bought refurbished PC's from you before and been very happy with the performance of the machines. This machine, HP Spectre x360 13, is excellent.”

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Posted 8 years ago

“Purchased a Dell monitor which was competitively priced and promptly delivered.”

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Posted 8 years ago

“Phone arrived within a couple of days on standard delivery. Phone was as advertised.”

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Posted 8 years ago

“straight forward good value price and service!”

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Posted 8 years ago

“Purchase arrived exactly as I expected and was exactly what I ordered, what else do you need from an on-line purchase.”

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Posted 8 years ago

“They rapidly and securely delivered my Mum's new mobile phone to her after purchasing it at a very competitive price. Well done Laptops Direct! Oh and did I mention the ease of paying for it through my Amazon account? Fantastic service. Thank you!!”

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Posted 8 years ago

“Got a great deal on a refurbished phone that looks as good as new. Delivery was as promised and with plenty of good notice via email on the delivery timeslot.”

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Posted 8 years ago

“Top graphics card at a good price, very happy.”

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Posted 8 years ago

“Good range of products at good prices. Website is easy to use and it is easy to compare products within website. Customer service is excellent, returns and refund handled very well.”

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Posted 8 years ago

“Seen links in web-search for so many times, gave it a go! I found wide range of products on your website that made finding of required product much easier. Otherwise I would have gone to another retailer, but simple and working selection process stoped me here. There is lack of the reviews, but that is widely available elsewhere. Some flicking on windows and deal done. Quick delivery: Well DPD failed to deliver on the booked day, but not Sellers problem as proof and feedback of DPD instructions received almost instantaneously. Warranty and CS: Not exercised yet, hopefully not required. Overall: Laptopsdirect.co.uk - Is officially on my list of preferred IT retailers.”

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Posted 8 years ago

“Notebook arrived next day, sooner than anticipated and was well packaged. Excellent service. My one and only criticism was that the delivery which was advertised as free, cost about a £5.00 other than that, excellent experience, will likely use again.”

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Posted 8 years ago

“The order was delivered promptly and exactly as was ordered.”

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Posted 8 years ago

“Three reconditioned monitors all in great condition and work well. Great value.”

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Posted 8 years ago

“Cracking Service and keen prices. What more do you need.”

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Posted 8 years ago

“Quick accurate service.”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,225 reviews