Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product Sadly deliverd to wrong address”

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Posted 7 years ago

“Very fast smooth transaction”

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Posted 7 years ago

“I was not sure about buying online but apart from the great effort that the sales person went through telling me all about the Hp laptop.It was no bother explaining and finding answers to my questions.It made me feel confident on buying. Now that the machine is here i am very pleased with it and has turned out exactly what i .wanted.Very pleased and would ha.ve no problem using them again and telling anyone else. Regards. James Hynd.”

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Posted 7 years ago

“It arrived quicker than anticipated. Good service.”

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Posted 7 years ago

“Excellent, very grateful”

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Posted 7 years ago

“Agent had excellent knowledge of your ordering system and communicated very well indeed. It helped that he confirmed that you had the item in stock and could assure prompt delivery.”

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Posted 7 years ago

“Excellent next day service”

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Posted 7 years ago

“Extremely good and professional service, laptop arrived the day before estimated and was packaged very professionally and securly. Although the laptop was second hand it looked and worked as if it was brand new. Very satisfied customer and would highly recommend!”

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Posted 7 years ago

“Very pleased. Arrived on time excellent service.”

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Posted 7 years ago

“Uncomplicated speedy delivery. Hidden.£35 admin charge on buy now pay later deal. This was significant % on the 350 initial cost. Surely!”

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Posted 7 years ago

“Laptop was delivered quickly, in perfect condition, I was kept well informed of delivery progress, and laptop operates just as expected. Nice and quickly. So far no complaints, I am extremey happy with service. Would definitely use Laptops Direct again.”

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Posted 7 years ago

“Fast response to an order placed in the Christmas break.”

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Posted 7 years ago

“I ordered my laptop after Christmas and it arrived quickly before the New Year, with delivery free. It is just what i wanted and at a very good price. Happy customer”

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Posted 7 years ago

“Fantastic performance from this company. Extremely fast delivery, comprehensive communication, best prices. I will definitely use them again!”

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Posted 7 years ago

“Good product at reasonable price and available quickly. However the next day delivery failed; it arrived the following day so Laptops Direct refunded the extra coat for next day delivery.”

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Posted 7 years ago

“Great laptop delivered quickly and fantastic price.”

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Posted 7 years ago

“excellent speedy service. this is the second laptop our family have bought. good price and excellent condition”

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Posted 7 years ago

“excellent service, and the best price online! I had been let down by another company just before Christmas (cancelled my order!) so after a little searching, laptops direct came up trumps - substantially cheaper, and super fast delivery too. very impressed, I'll be shopping here again :-)”

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Posted 7 years ago

“Very quick delivery”

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Posted 7 years ago

“Great service very fast delivery would highly recommend.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews