Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,217 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic performance from this company. Extremely fast delivery, comprehensive communication, best prices. I will definitely use them again!”

Helpful Report

Posted 8 years ago

“Good product at reasonable price and available quickly. However the next day delivery failed; it arrived the following day so Laptops Direct refunded the extra coat for next day delivery.”

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Posted 8 years ago

“Great laptop delivered quickly and fantastic price.”

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Posted 8 years ago

“excellent speedy service. this is the second laptop our family have bought. good price and excellent condition”

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Posted 8 years ago

“excellent service, and the best price online! I had been let down by another company just before Christmas (cancelled my order!) so after a little searching, laptops direct came up trumps - substantially cheaper, and super fast delivery too. very impressed, I'll be shopping here again :-)”

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Posted 8 years ago

“Very quick delivery”

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Posted 8 years ago

“Great service very fast delivery would highly recommend.”

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Posted 8 years ago

“excellent purchase for window 7 laptop, price and delivery great. would definitely recommend them for selection of goods at affordable prices.”

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Posted 8 years ago

“Excellent service and product”

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Posted 8 years ago

“Sorted out a new desktop and screen”

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Posted 8 years ago

“Highly delighted with the purchase we made met all expectations.”

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Posted 8 years ago

“Product arrived as promised, it was well packaged and great value.”

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Posted 8 years ago

“Very efficient service. Communicated well and delivered when they said they would.”

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Posted 8 years ago

“Great price”

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Posted 8 years ago

“Good service and arrived on time”

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Posted 8 years ago

“Great deal”

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Posted 8 years ago

“Samsung edge 7, arrived before xmas and the wife was very pleased with her present. Thank you”

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Posted 8 years ago

“Fast, reliable service with regular updates and good customer service.”

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Posted 8 years ago

“Ordering was very easy and the delivery was quick. I am very happy with my order and my husband is extatic Thank you”

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Posted 8 years ago

“Very good price for a lovely Macbook pro for our son. Delivered efficiently on a Saturday.”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,217 reviews