Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,217 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, super efficient streets ahead of the others.”

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Posted 8 years ago

“Great prices”

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Posted 8 years ago

“Great staff product easy to install”

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Posted 8 years ago

“Ordering was easy, and delivery was quick and to a local shop in my town. Absolutely perfect.”

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Posted 8 years ago

“Quick delivery. Item as described and one happy daughter!”

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Posted 8 years ago

“Very quick service from purchase to receiving item.”

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Posted 8 years ago

“First time using Laptops Direct and service was excellent. Laptop was delivered on time for Christmas, my Son is very happy just what he wanted. Laptop is working okay so far and the price was reasonable, bought on PayPal credit and it's intrest free, so nice to have that option. Thanks”

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Posted 8 years ago

“Great service, item was delivered the following day. Laptop was as good as new and more importantly it was to the specification that was advertised. Would recommend Laptops Direct to my friend.”

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Posted 8 years ago

“Swift delivery at a busy time.”

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Posted 8 years ago

“Fast service TV was delivered checked wall mounted nice guy delivered it top marks all round”

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Posted 8 years ago

“Hi, This was my fist visit and purchase at Laptop Direct And it will be my First stop next time I'm looking to make a new purchase Great prices With Fast and efficient service Perfect And taking the time of year Very speedy delivery”

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Posted 8 years ago

“Great company and delivered when said”

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Posted 8 years ago

“It has not yet, my item came badly damaged and it has not been collected and I have not received a replacement.”

Laptops Direct 5 star review on 28th December 2017

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Posted 8 years ago

“Ordered, delivered next day.. Did exactly what they said they would.. will definitely use again.. 👍🏻👍🏻”

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Posted 8 years ago

“Excellent service, very quick postage and cheaper than other major retailers too. Would highly recommend!”

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Posted 8 years ago

“Great service from Laptops Direct, arrived the next day and was kept up to date with delivery progress. Laptop is in brilliant condition. Would definitely recommend and use again.”

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Posted 8 years ago

“Had a problem with the payment initially but this turned out to be my fault, however the item was delivered as promised very quickly. Lovely piece of equipment and works very quickly. No more buffering - hooray!”

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Posted 8 years ago

“Very prompt delivery”

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Posted 8 years ago

“doing great”

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Posted 8 years ago

“Great service, delivery on time. Computer performing really well. What more can you ask.”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,217 reviews