Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery.”

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Posted 8 years ago

“Good value for money and delivered on time”

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Posted 8 years ago

“Very pleased with the desktop pc I purchased and very happy the way the issue I had was resolved.”

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Posted 8 years ago

“Not sure it made me happy, more lived up to expectations - item arrived, though it is to marry up to a new SMART TV IN 2018, so put straight away, and not inspected. We are SAMSUNG fans in the household, and have not had a problem in the past so thought it should be ok 👌 time will tell.”

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Posted 8 years ago

“It came on time and one of the changing leads does not work”

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Posted 8 years ago

“Very good price”

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Posted 8 years ago

“Easy to order. Delivery info concise and helpful. Item received safely and in good condition.”

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Posted 8 years ago

“Product arrived before time in perfect condition”

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Posted 8 years ago

“Great deal very quick delivery no problem highly recommended”

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Posted 8 years ago

“Excellent fast delivery and great price.”

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Posted 8 years ago

“Keep you posted, product description and information are genuine and delivery as promised”

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Posted 8 years ago

“Very good communication, keep you posted and does what you say.”

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Posted 8 years ago

“Bought this monitor as a Christmas present for my son. So not yet tried and tested. Delivery was within the time scale stated and packaging was good.”

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Posted 8 years ago

“Excellent service. My laptop arrived the next day. Highly recommend”

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Posted 8 years ago

“Delivered on time, refurbished laptop as good as new and not a problem with the service/product supplied. Thank you!”

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Posted 8 years ago

“Speedy service and great price”

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Posted 8 years ago

“Ordered a monitor with next day delivery. turned up 2 days later. Sent a query about why when I had paid for next day. 3 Days later wrote to me saying they had "lost" my query. Raised again and still no response. Really bad customer service!”

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Posted 8 years ago

“I've ordered the PSU on a Saturday afternoon and it's been delivered Tuesday at noon. Not too bad for a free standard delivery! Overall it was cheaper than Amazon”

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Posted 8 years ago

“Have used before, recommended to friends and family, excellent service will use again.”

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Posted 8 years ago

“The promptness of delivery”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews