Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a present so not opened yet. Outstandingly quick delivery though.”

Helpful Report

Posted 8 years ago

“I ordered an HP laptop on a Monday afternoon and it arrived at 8am Wednesday.....most efficient! The laptop is a Christmas present for my wife so all I have done is check it out and re-pack it.....all good. I am not able at this stage to comment on such things as battery life but I am delighted with my purchase. Many thanks Laptops Direct.”

Helpful Report

Posted 8 years ago

“How can I give a review when the laptop hasn't turned up? You should know this.”

Helpful Report

Posted 8 years ago

“Order arrived promptly and good deal from the company”

Helpful Report

Posted 8 years ago

“Delivery was very prompt thank you and package very well packed. I haven't opened it yet as it is a Christmas present.”

Helpful Report

Posted 8 years ago

“The best speaker bargain on the Internet right now!! Tempted to buy another at this price for an amazing bargain!!”

Helpful Report

Posted 8 years ago

“Placed an order Saturday received Monday morning. Over the moon with the whole process. Would oder from you again. Thanks.”

Helpful Report

Posted 8 years ago

“Delivery within 2 days”

Helpful Report

Posted 8 years ago

“Amazing value for money. I purchased a grade A refurb and the laptop was spotless exactly like new.”

Helpful Report

Posted 8 years ago

“Ok you did well. Desktop able to handle household duties as well as games. The i5 is fast.”

Helpful Report

Posted 8 years ago

“Customer service poor, delivery not when expected, contacted customer services who said it was to be delivered that day - Still waiting!”

Helpful Report

Posted 8 years ago

“HP desktop ordered and delivered all as per the website delivery arrangements. Email communication of order and delivery progress excellent. Will buy from them again.”

Helpful Report

Posted 8 years ago

“Great service as usual from start to finish.”

Helpful Report

Posted 8 years ago

“Excellent quality and prompt friendly service”

Helpful Report

Posted 8 years ago

“This is the second time I've used Laptops Direct. Quick delivery of goods as ordered.”

Helpful Report

Posted 8 years ago

“Easy to deal with, my product arrived quickly and works just fine.”

Helpful Report

Posted 8 years ago

“Laptop sent was as expected. This was a refurbished unit. It was good as described and is operating well so far, only 1 week old.”

Helpful Report

Posted 8 years ago

“You could have made it clear that office wasn't loaded. Would have saved me some time and stress.”

Helpful Report

Posted 8 years ago

“great service. got a moto mod battery for £19.99, rrp £59.99. it arrived within a few days and doubled the battery life of my phone.”

Helpful Report

Posted 8 years ago

“Fast delivery and great product at a great price”

Helpful Report

Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews