Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and very well packaged upon arrival.”

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Posted 8 years ago

“Great customer service experience and prompt delivery.”

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Posted 8 years ago

“Very fast and efficient service. So far, so good.”

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Posted 8 years ago

“Fast service”

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Posted 8 years ago

“Checked the spec and review of the item I purchased. Then really fast delivery to where I needed with no issues. Thank you so much!”

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Posted 8 years ago

“Easy payment and delivery options, very nice phone for a competitive price. Will hopefully use laptops direct again.”

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Posted 8 years ago

“The online process was simple and the laptop arrived on the day that I requested. Laptop was well packaged. Not much else to say...I've used before and would use again.”

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Posted 8 years ago

“Recently purchased a new computer case from them. They were able to provide the case at the lowest cost around with reasonable shipping costs. Dispatch and delivery were very fast. They also provide a very wide range of tech and computer related products and will be buying from them again.”

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Posted 8 years ago

“I am disappointed, the delivery should be made the next day, but your employee mistook the address instead of 24/3 typed 243. Therefore, I had to wait for the item ordered until Monday”

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Posted 8 years ago

“Next day delivery - excellent service - great price under £500 Samsung MU6400 49"”

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Posted 8 years ago

“Very fast delivery”

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Posted 8 years ago

“Speedy delivery. Good tracking notifications. Good price.”

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Posted 8 years ago

“Simple straight forward service! Prompt delivery. All good!”

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Posted 8 years ago

“excellent delivery time. They resolved a problem with the computer in a no nonsense fashion to my complete satisfaction”

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Posted 8 years ago

“The instructions for the IP camera were far from intuitive, but with a little perseverance I managed to get it set up over wifi. The video quality and the SD card slot means it's ideal for the job I need it to do. All that and good value made it one of my best buys of late. Thanks andy.gibb@btinternet.com”

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Posted 8 years ago

“Very quick delivery, reasonable price, Never bought it from them before but I will recommend to every one.”

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Posted 8 years ago

“Products works! Delivered speedily!”

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Posted 8 years ago

“Fast and efficient delivery and love the device.”

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Posted 8 years ago

“Delivered on time, well packaged, easy to use keyboard, nice big screen, clear and crisp pictures and printing”

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Posted 8 years ago

“My item arrived within two days. This was much earlier than expected. Excellent service and the item is great so far.many thanks.”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews