Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,207 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality refurbished laptop at an acceptable price”

Helpful Report

Posted 8 years ago

“First class service. Easy to navigate Web page which resulted in finding the tablet I was looking for.many thanks”

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Posted 8 years ago

“Excellent service and quick delivery. Product seems good but its an xmas prezzie so not been used yet!”

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Posted 8 years ago

“Very pleased with my new laptop. Great next day delivery service with 1hr delivery slot confirmed well in advance. Happy chappy!”

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Posted 8 years ago

“great customer service, helpful and informative staff. Best price on market. Quick delivery.”

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Posted 8 years ago

“Well satisfied”

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Posted 8 years ago

“Smooth transaction . Good communication and speedy delivery . Very happy with the product . Will definitely buy again”

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Posted 8 years ago

“It was so easy, everything happened just like it was supposed to. It was perfect”

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Posted 8 years ago

“Excellent service, arrived on time and in good order. Would recommed Laptops Direct. Good company to do business with. Will use again at some future point.”

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Posted 8 years ago

“Been on a budget laptops direct was great to get my son and good tablet for christmas”

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Posted 8 years ago

“Simply did what they said they would. Prompt delivery and a good product at a good price. 😃”

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Posted 8 years ago

“Good price and prompt delivery”

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Posted 8 years ago

“Great service and very quick delivery.”

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Posted 8 years ago

“Excellent service, keep it up...”

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Posted 8 years ago

“Prompt delivery, competitive price. equipment did everything as advertised. Would recommend you to anyone.”

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Posted 8 years ago

“Good price, delivered promptly”

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Posted 8 years ago

“Order was correct. And camera operates as I expected. Fortunately, a background in photography aided me in operational aspects of the camera. The Chinese, or whoever, do not yet have a full grasp of all the nuances and word placements necessary for writing and printing manuals for English speakers.”

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Posted 8 years ago

“The service I got from Laptops Direct was excellent. Very speedy delivery and good communication. I have yet to fit the system, but I am sure it will be OK.”

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Posted 8 years ago

“The laptop was accurately described, sensibly priced and delivered as promised.”

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Posted 8 years ago

“Arrived on time and at a very competitive price. No problems with phone to date. Very pleased”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,207 reviews