Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,207 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item arrived within two days. This was much earlier than expected. Excellent service and the item is great so far.many thanks.”

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Posted 8 years ago

“Can't fault the service, excellent prices, would definitely use again”

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Posted 8 years ago

“No instructions with my laptop and very poorly packaged. In fact this is the worst packing.of an item I have ever seen.inside a polythene.bag.inside a flimsy cardboard box considering.it is a.HP laptop and can be easily broken in transit. ABSOLUTELY DISGUSTING AND SHOCKING HANG YOUR HEADS IN SHAME. I will never ever contemplate purchasing another item from you and THIS ITEM WILL BE SENT BACK UNDER THE LONG DISTANCE SELLING REGULATIONS !!!!!”

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Posted 8 years ago

“It's Christmas present so haven't set it up yet. Good delivery on time”

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Posted 8 years ago

“The laptop is in perfect condition. All accessories included and looks brand new. Battey is also in good nic. Dont see the point in buying new anymore.”

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Posted 8 years ago

“Laptop came a day earlier than expected which was great. Never had a easier time setting up all my accounts even though I'am not a fan of Windows 10, I think it makes hard work of everything it does compared with other versions. The Lenovo SFF tower is top dog for me. Had no bother yet.”

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Posted 8 years ago

“very good item, just as described. Supper fast delivery, and exellent value for money. Will always shop here and can't hesitate to recommend. Many thanks. was just so pleased with my phone.”

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Posted 8 years ago

“Fast delivery. Good price.”

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Posted 8 years ago

“It is a Christmas present so I have not opened it but great value for money”

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Posted 8 years ago

“Excellent service - Arrived on time - Well packed - Machine was in excellent condition - Very pleased - Well done Laptops Direct”

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Posted 8 years ago

“Thank you for the sales support when Mrs A.Marks required a new pc and the help and information she received was first class thank you .”

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Posted 8 years ago

“Very good prices, and great customer service.”

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Posted 8 years ago

“Fast delivery, product in good condition and cheaper than on Amazon or eBay.”

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Posted 8 years ago

“Price was good and delivery did not take too many days and was on-time”

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Posted 8 years ago

“Excellent prices and excellent service.”

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Posted 8 years ago

“New laptop delivered quickly, well wrapped and just what was ordered. I will happily use this company again.”

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Posted 8 years ago

“Laptop delivered quickly, well wrapped and exactly what I ordered. Can't really be better than this can it? I'd definitely consider buying from them again when I need another machine.”

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Posted 8 years ago

“Website very clear and selection good. Prices good. Easy to access store for collection. Efficient pickup once staff available - can be a bit slow on the desk, but staff are friendly and helpful.”

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Posted 8 years ago

“Delivery spot on time. Good laptop. Does exactly what I wanted. All hassle free”

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Posted 8 years ago

“Easy to order and a very quick free and timed delivery”

Helpful Report

Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,207 reviews