Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,207 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with Laptop Direct it was the item that they sold”

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Posted 8 years ago

“There was a problem with the address on the card used to make my purchase, I called the support team, we sorted it out in ten minutes and was able to complete and ship my order the same day. All items arrived next day, well packaged and on-time.”

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Posted 8 years ago

“Fast & efficient.”

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Posted 8 years ago

“Amazing customer service and great prices too. I'm happy I found them. Thank you”

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Posted 8 years ago

“Order No.36604933 - Laptop & MS Office for my Daughter who's doing a Masters in Aberdeen. Initially bought in my name and contact details... This would not have been accepted as a delivery item at an all female accommodation building at the UNI. So your staff were able to change delivery details and contact details to that of my daughter and delivery went off without a hitch. She loves it... So much lighter, faster and more powerful that her existing laptop.. Well Done And Many Thanks Steve”

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Posted 8 years ago

“Fast dispatch great condition”

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Posted 8 years ago

“very very helpful - Thank you”

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Posted 8 years ago

“Delivery was very quick and excellent product,wouldn’t hesitate to use this company again”

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Posted 8 years ago

“Good value great service from Dijon.”

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Posted 8 years ago

“I was very impressed by Laptops Direct. Being invited to suggest a neighbour with whom the item could be left, and then having it confirmed in writing, was reassuring. As was having an on-the-day progress report about when the delivery would arrive - and a photo of the delivery man!”

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Posted 8 years ago

“Made everything simple.”

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Posted 8 years ago

“Ordered a Samsung mobile and requested next day delivery. Arrived as described and on time so very happy.”

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Posted 8 years ago

“Good price, prompt delivery”

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Posted 8 years ago

“Great service and decent price. Thanks :)”

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Posted 8 years ago

“Purchased an Aether Cone - great price”

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Posted 8 years ago

“By doing what I paid for?”

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Posted 8 years ago

“Computer at a VG price for the spec. Fast delivery to France. Would recommend to all but for now but will wait for final approval 2/3 years down line ( if the computer is stiill working). All in all very good price, communication and speedy delivery 10/10.”

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Posted 8 years ago

“Great price and top quality would buy from here again”

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Posted 8 years ago

“Fantastic service received. Daughter very happy with notebook - have recommended now to others 👍👍”

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Posted 8 years ago

“Excellent service, ordered Sunday pm, item arrived Tues pm and its all I expected, crystal clear viewing. Well done ! that's what I call service”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,207 reviews