Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,207 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great product at a great price”

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Posted 8 years ago

“Good informative website made ordering easy. Prompt delivery. A very straightforward transaction”

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Posted 8 years ago

“item I was looking for was in stock checkout was easy delivery was rapid could not wish for more”

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Posted 8 years ago

“Excellent service in every way.”

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Posted 8 years ago

“Fast delivery. Great price.”

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Posted 8 years ago

“Great price. Fast delivery. Super laptop”

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Posted 8 years ago

“Beautiful new laptop. It took a while for it to be fetched from warehouse (over 15 mins) but your computers had gone down so I understand.”

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Posted 8 years ago

“Price and delivery”

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Posted 8 years ago

“Got an excellent deal on an entry level server. Can't fault them.”

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Posted 8 years ago

“Good fast service”

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Posted 8 years ago

“Good communication, competitive prices and quick delivery.”

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Posted 8 years ago

“Quick and friendly customer service. Would happily use again.”

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Posted 8 years ago

“good price /delivered on tuesday after a sunday order /phone help good after bank problem and was with an polite english speaker not Mumbai English emails a bit slow but it was black friday weekend delivery company used was also good so recommended”

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Posted 8 years ago

“Good price and service”

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Posted 8 years ago

“The shop assistant was pleasant and dealt with my purchase efficiently”

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Posted 8 years ago

“Laptop Direct were spot on really good service Let down by the delivery company DPD who seem to mess up the delivery They got there in the end”

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Posted 8 years ago

“Brought for a Christmas present sure he's going to love it”

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Posted 8 years ago

“Great choice Online and quick delivery with good packaging. Lap top is super it's a HP i3 4GB. Would definitely use again have bought from them 3 times now”

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Posted 8 years ago

“Pleased with the purchase . Best place to buy from”

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Posted 8 years ago

“Great service..ordered my item at 12.05 am black friday received it saturday 3.oo pm”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,207 reviews