Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering and exceptional delivery time. Downside, thought I had bought it with one year warranty, but only four months remaining as it began when supplier purchased.”

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Posted 3 years ago

“Ordering was simple and delivery was on time. Only complaint is that delivery charge was expensive considering how much I was spending.”

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Posted 3 years ago

“Bit lost with all the emails been delivered will deliver ???”

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Posted 3 years ago

“Everyt hing was fine until the laptop was delivered. Outer packaging was intact, however the box containing the laptop had obviously been opened before. The seal was broken and inside the power adaptor was no longer in it's plastic wrapping. To be fair, the PC did not look like it had been taken out of it's packaging, but who knows what had happened to it. I did raise a support call, with the promise of a reply within 24 hours. Got no response, which is disappointing. PC seems to be fine, but would have preferred it to have been unopened.”

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Posted 3 years ago

“Website wouldn’t take my payment but called and was sorted very quickly. My product arrived sooner than expected.”

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Posted 3 years ago

“Delivery was late through no fault of theirs, but they still refunded the postage. Very helpful.”

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Posted 3 years ago

“Happy with the product, it was delivered on time and efficiently.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Quick delivery but the price went up 40 before we brought it .....”

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Posted 3 years ago

“Price was really good. Delivery was fast. Really pleased”

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Posted 3 years ago

“Service from the company is fine, prompt, polite and to the point but their carriers are not the same as what they say is not what they do which was disappointing. Was given a refund on the carriage but I'd rather not have had the hassle.”

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Posted 4 years ago

“Google chrome is in excellent condition. However delivery was dreadful. Instructions to leave in garage. Was left in “rear porch” which was down an overgrown alley and left outside in neighbours overgrown garden.”

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Posted 4 years ago

“New baby so we needed monitor, I have only had it a few days, I love it. Instructions are a bit all over the place (for me) However the product is fab, going to order another one 👍☺️”

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Posted 4 years ago

“Very pleased with the service and product was as described”

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Posted 4 years ago

“Timely delivery”

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Posted 4 years ago

“Price ok pleased with the lappy”

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Posted 4 years ago

“Everything as posted, in fact, the delivery date was faster than the original advised. Arrived well packaged and undamaged.”

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Posted 4 years ago

“There were no quibbles when I returned an unsuitable phone and the refund was processed promptly. this would have been a 5 star review but unfortunately the replacement ordered could not arrive in time and again, there were no quibbles and there was a prompt refund.”

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Posted 4 years ago

“Very easy, cheaper than Amazon and delivered on time. Only downside is no Apple Pay.”

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Posted 4 years ago

“The Logitech MK270 Wireless Keyboard and Mouse Bundle arrived in timely fashion but I could find no instructions anywhere in or on the packaging on how to install them. I had to guess.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,262 reviews