Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.31

4.3 Rating 2,060 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,060 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Excellent after-sales customer service.”

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Posted 6 months ago

“Easy website, simple to order and good email communication with update on your order. I found the cheapest price for the same quality item on this site. Have used on various occasions and always good service.”

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Posted 6 months ago

“Good price delivered promptly”

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Posted 6 months ago

“Fast delivery. PC seems as advertised.”

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Posted 7 months ago

“I bought a monitor just over a year ago and the screen suddenly died whilst i was doing some work. The monitor had a 2 year warranty, so I got in touch with laptops direct and told them what happened, their response is pretty quick and the return was very painless, they basically arranged a pickup from my home the following day, a week later and I get a new replacement monitor. If you're concerned whether these guys are legit, I wouldn't worry, I've bought a number of items from them to this date and only the monitor had to be returned. 10/10 would recommend!”

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Posted 7 months ago

“Excellent service. Delivered next day. No complaints.”

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Posted 7 months ago

“Goods arrived when expected, good price. Happy with the service.”

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Posted 7 months ago

“Very competitive, fast delivery and excellent service.”

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Posted 7 months ago

“Very happy with the purchase”

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Posted 7 months ago

“Good price and fast reliable delivery on my iPad purchase”

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Posted 7 months ago

“Laptops direct are excellent customer service is prompt and next day delivery was awesome all round 10 out of 10 will buy again”

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Posted 8 months ago

“Great service, arrived quickly and on time.”

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Posted 8 months ago

“Had two orders both delivered on time Great service as always thanks to all at laptops Direct”

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Posted 8 months ago

“Great price , very good delivery arrangements and price compared to say currys £45 laptops direct £14.97 👍”

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Posted 8 months ago

“Quick friendly assistance, prompt feedback, speedy delivery, wide choice of products to choose from”

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Posted 8 months ago

“Excellence in all areas. I have purchased from this company a number of times and they have practised what they preach.”

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Posted 8 months ago

“Quick delivery, good price”

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Posted 8 months ago

“I found the phone I wanted at a very competitive price. It arrived the next day even though I'd paid for a slower delivery. I would happily use this company again. Everything went very well, thank you.”

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Posted 9 months ago

“Customer service, delivery time.”

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Posted 9 months ago

“Two Macbook Air laptops delivered very quickly, and at an excellent price. What's not to like?”

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Posted 9 months ago

Laptops Direct is rated 4.3 based on 2,060 reviews