Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered just what i wanted on the day promised. couldnt get this item elsewhere”

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Posted 4 years ago

“Good quick service and used a reliable courier.”

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Posted 4 years ago

“Laptop dispatched on time. All good.”

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Posted 4 years ago

“My Keyboard was delivered next day pre 1pm as promised it's pretty awesome too”

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Posted 4 years ago

“Fast, friendly and efficient service.”

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Posted 4 years ago

“Really pleased ordered early evening and got it the very next day, very good laptop and at a very reasonable price. Would definitely recommend.”

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Posted 4 years ago

“Orders quite late in the evening and the laptop still arrived next day. Great laptop and a very good price.”

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Posted 4 years ago

“Easy to navigate website, great price with 365 included and speedy delivery the next day. Exactly what we needed.”

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Posted 4 years ago

“Quick next day delivery.”

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Posted 4 years ago

“After a long time deciding for a replacement laptop I chose an Erazer and also chose the setup option. It was delivered on the date advised and so far I am very happy with my purchase. The price was very competitive and I was kept up to date with the progress of the order. The delivery did take a while longer as I ordered over the Christmas holiday.”

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Posted 4 years ago

“Excellent monitor for an excellent price.”

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Posted 4 years ago

“Great price, great laptop”

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Posted 4 years ago

“Excellent service 😊 great laptop, arrived very quickly, would definitely recommend to others and would use this company again.”

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Posted 4 years ago

“Less than 24hrs and the Laptop had arrived. Excellent communication and good prices. Would recommend to anyone requiring a new laptop.”

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Posted 4 years ago

“Cheapest I could find by £50, quick delivery, would not hesitate to use again.”

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Posted 4 years ago

“PC monitor delivered on time and I was kept informed throughout. Happy with the monitor. Difficult to know what benefit I received by paying £20 up front for the monitor to come set up and to be checked etc. Anyway I am happy with the product and service received.”

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Posted 4 years ago

“Fantastic quick service and great website”

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Posted 4 years ago

“Very quick and efficient service , kept you well informed on delivery status”

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Posted 4 years ago

“Great service - very quick and efficient”

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Posted 4 years ago

“Nothing to fault, great service.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews