Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery to replace faulty laptop Xmas present from another company. Made my daughter very happy. Great service and great laptop!”

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Posted 4 years ago

“Item as described delivered as promised good communication”

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Posted 4 years ago

“Easy to use website to order the phone. Delivery was very prompt and I was kept up to date about the delivery time. Excellent service. I would have no hesitation in using this co pant again.”

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Posted 4 years ago

“delivery was good battery came in 2 days 9 cell battery charged it up for 24 hours and up to now as is well time will tell but up to now very happy with service and product would use this site for parts again no problem”

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Posted 4 years ago

“Spot on Laptops direct, my tablet was delivered on time and was was well packaged. Many Thanks :)”

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Posted 4 years ago

“Good product fast delivery well done!!”

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Posted 4 years ago

“Arrived early, great service start to finish, really happy with the product, would highly recommend and would 100% buy again from here.”

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Posted 4 years ago

“Very impressed with the service from Laptops Direct. Ordering on-line was quick & easy and more order arrived the next working day.”

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Posted 4 years ago

“Bought a coda laptop for my daughters home schooling and video dance classes. Great little laptop. Customer service top notch, laptops direct keep in touch, let you know when delivery is planned. Delivery was within 2 days! Fab, highly recommended.”

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Posted 4 years ago

“Ordered on Sunday and delivered on Monday! Did not expect that, the computer was well packed. Could not pick fault with anything. Very happy customer.”

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Posted 4 years ago

“excellent and speedy service all I need to say is 10/10”

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Posted 4 years ago

“Superfast delivery. Not used product yet but my research suggests it will do what I want”

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Posted 4 years ago

“No issues, arrived earlier than expected. Good prices and trustworthy stock.”

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Posted 4 years ago

“Great service. Next day delivery and easy to order! Will definitely order again from them! Laptop is exactly what I needed and works great!”

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Posted 4 years ago

“Easy and quick to place order. Cannot believe that I ordered the laptop in the evening and it was delivered at 9am the next day! Great service.”

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Posted 4 years ago

“Easy to order online and delivered on the date they said they would. No fuss. Happy to recommend.”

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Posted 4 years ago

“Everything was fine. Fast delivery and my teenager is very happy”

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Posted 4 years ago

“Very fast delivery, arrived perfect. Would definitely recommend.”

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Posted 4 years ago

“They offer great range of products, the website is very user friendly and they offer good value for money. We received the item the next working day as promised.”

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Posted 4 years ago

“great service.. personal customer care.. I always speak with the same person. and the goods exactly as described. The A1 refurbished kit is always better than we expect. I have ordered several times and recommend them.”

Helpful Report

Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews