Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service would buy again A+”

Helpful Report

Posted 4 years ago

“Perfect service. Alan”

Helpful Report

Posted 4 years ago

“Second purchase from these guys and second time very happy. Good quality products, great delivery speed, highly recommend!”

Helpful Report

Posted 4 years ago

“Great service. Rapid deliver of a computer that was needed urgently. Thank you”

Helpful Report

Posted 4 years ago

“Bought 2 laptops already,Everything is excellent so far.”

Helpful Report

Posted 4 years ago

“Ordered online a new laptop for my 13 year old son. Site was easy to navigate and it helped that I had already researched best laptop before hand. Got laptop I needed and paid to have it delivered earlier than the default time. Laptop arrived a day before I was expecting it which was brilliant and laptop has been working fine so far! Definitely recommend this site.”

Helpful Report

Posted 4 years ago

“Very quick despatch and delivery. Refurbished price for a product that looked as new. Excellent.”

Helpful Report

Posted 4 years ago

“Great service.”

Helpful Report

Posted 4 years ago

“Good ordering process from start to finish the delivery was quick even though ordered late on in the day. Would shop here again.”

Helpful Report

Posted 4 years ago

“Ordered a monitor on Sunday, was delivered on Monday. No issues at all, would definitely use Laptops Direct again in the future 👍”

Helpful Report

Posted 4 years ago

“My monitor is exactly what I hoped it to be. I'm really pleased with my purchase and Laptops Direct were absolutely fantastic. Swift delivery, the courier sent me a message informing me when they estimated my delivery to be and I was fortunate enough to have it delivered slap bang at the start of my estimated time allocation. No complaints at all, I would definitely use Laptops Direct again and I'd certainly recommend to others.”

Helpful Report

Posted 4 years ago

“I had no problems with the delivery. The item was delivered on time.”

Helpful Report

Posted 4 years ago

“Great service. Delivered a lot quicker than first indicated. Well done.”

Helpful Report

Posted 4 years ago

“I went for the inspection and setup option on 2 motitors on 2 separate occasions. It cost me £20 each time but it was money well spent. Both monitors worked perfectly the moment I plugged them in. Fantastic service.”

Helpful Report

Posted 5 years ago

“Very quick and polite service .”

Helpful Report

Posted 5 years ago

“Laptops Direct provided the widest range of choice in the cost/performance level of computer I was considering. The online purchase process was simple and very straightforward (unlike some I've experienced). I selected the standard delivery (free) option and my laptop arrived two days earlier than predicted under Covid 19 lockdown. I haven't anything negative to say about the service.”

Helpful Report

Posted 5 years ago

“Great fast service”

Helpful Report

Posted 5 years ago

“Good price for the size and quality of monitor, delivered within 48 hours of being ordered.”

Helpful Report

Posted 5 years ago

“Did as expected”

Helpful Report

Posted 5 years ago

“All straight forward as should be”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews