Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a monitor on Sunday, was delivered on Monday. No issues at all, would definitely use Laptops Direct again in the future 👍”

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Posted 4 years ago

“My monitor is exactly what I hoped it to be. I'm really pleased with my purchase and Laptops Direct were absolutely fantastic. Swift delivery, the courier sent me a message informing me when they estimated my delivery to be and I was fortunate enough to have it delivered slap bang at the start of my estimated time allocation. No complaints at all, I would definitely use Laptops Direct again and I'd certainly recommend to others.”

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Posted 4 years ago

“I had no problems with the delivery. The item was delivered on time.”

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Posted 4 years ago

“Great service. Delivered a lot quicker than first indicated. Well done.”

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Posted 4 years ago

“I went for the inspection and setup option on 2 motitors on 2 separate occasions. It cost me £20 each time but it was money well spent. Both monitors worked perfectly the moment I plugged them in. Fantastic service.”

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Posted 4 years ago

“Very quick and polite service .”

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Posted 4 years ago

“Laptops Direct provided the widest range of choice in the cost/performance level of computer I was considering. The online purchase process was simple and very straightforward (unlike some I've experienced). I selected the standard delivery (free) option and my laptop arrived two days earlier than predicted under Covid 19 lockdown. I haven't anything negative to say about the service.”

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Posted 4 years ago

“Great fast service”

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Posted 4 years ago

“Good price for the size and quality of monitor, delivered within 48 hours of being ordered.”

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Posted 4 years ago

“Did as expected”

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Posted 4 years ago

“All straight forward as should be”

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Posted 4 years ago

“Great laptop, great price.”

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Posted 4 years ago

“Awesome service. Ordered the laptop about 9:30pm and within 12 hours I was accepting delivery. Fantastic service, quick, simple and slick.”

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Posted 4 years ago

“Couldn't fault it. Ordered mid-afternoon, arrived before lunch the next day. (obvs. cost £10 but that's more than fine with a ~£400 item) Will certainly consider Laptops Direct again in the future.”

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Posted 4 years ago

“Good service and communication. Heartily recommend.”

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Posted 4 years ago

“Received the product on time and the communications were very clear and timely. Price of the item was well below other leading retailers. Happy withe purchase.”

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Posted 4 years ago

“Decent price, arrived much quicker than expected”

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Posted 4 years ago

“Easy to order & delivered speedily.”

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Posted 4 years ago

“prefect in the product and price no complaints thank you it was needed swiftly.”

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Posted 4 years ago

“Great price, prompt delivery. Excellent service. Would highly recommend.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews