Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 4 years ago

“Spot on service as usual”

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Posted 4 years ago

“The product came packaged well no damage, only problem was that the site for tracking was not updated it was lucky at home at all day”

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Posted 4 years ago

“Great laptop exactly as described and arrived next day - a day earlier than the email said”

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Posted 4 years ago

“Extremely good. Extremely punctual and the delivery marvellous. Well done’”

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Posted 4 years ago

“My fifth purchase with Laptops direct! Great prices. Quick delivery AND even customer services works when things don't. Fully recommended.”

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Posted 4 years ago

“Arrived really quickly and it is perfect for what I need”

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Posted 4 years ago

“Excellent service. The laptop was delivered next day, and every step of the way, I was informed of the progress. And I love my laptop!”

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Posted 4 years ago

“Ordered late in the afternoon, arrived the following day, couldn’t ask for any better.”

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Posted 4 years ago

“I received an excellent product (Lenovo Tab M8) for a very competitive price and it was delivered super speedily. Help was on hand to help make a choice. Good all round, would highly recommend.”

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Posted 4 years ago

“An excellent service throughout. Great price and fast delivery. Thank you.”

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Posted 4 years ago

“Order process was quick and easy. The item was delivered quicker than anticipated which is great. The product itself is as described and works great. I'd definitely use again since it's cheaper than competitors and ships much more quickly.”

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Posted 4 years ago

“Great price, fast delivery and superb value product.”

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Posted 4 years ago

“Easy to order on their site, items arrive on time and was boxed well. All the items listed was in the boxes. The quality of the items was well worth the money paid. I am very pleased with every aspect of my order & would highly recommend them.”

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Posted 4 years ago

“Good communication polite efficient v happy”

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Posted 4 years ago

“Ordered Sunday evening. Arrived Monday morning. Amazing.”

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Posted 4 years ago

“Great range of laptops. Found what I wanted. Delivery was on time and the laptop was exactly as described.”

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Posted 4 years ago

“Good value tv. Delivered on time as promised”

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Posted 4 years ago

“Excellent communication and received multiple updates on delivery. I purchased grade A mobile phone and it is exactly as described, best value I could find too”

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Posted 4 years ago

“Product was a replacement for a accidentally damaged one. Delivered the next working day. Excellent service.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews