Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, i would buy from them again.”

Helpful Report

Posted 4 years ago

“Weird about the "cherry picking happy customers reviews" how would you know until they've left the review.. Anyway yeah laptops direct never had an issue with them they're well priced and have good customer service.”

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Posted 4 years ago

“Very pleased indeed. My new Laptop arrived very promptly, delivered by DPD. The latter were very good in keeping me informed as to the whereabouts of the driver. Laptops Direct were excellent in answering a query I had regarding the specification of my Laptop and I shouls like to thank Isobel Haw who dealt with my varied questions. Overall, VERY pleased. Thankyou.”

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Posted 4 years ago

“Good choice of product at a reasonable price. Prompt delivery. Good customer service on a minor issue.”

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Posted 4 years ago

“Easy to order, fast delivery, appropriately sized packaging, happy customer. It was a smartphone, I appreciate that there may be stock or distrubition problems with some other items.”

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Posted 4 years ago

“Very good, personable service. Very speedy, well packaged delivery.”

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Posted 4 years ago

“Delivered when it said it would be. Given an hour slot so didn't have to wait around all day. Laptop just what I wanted and great price”

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Posted 4 years ago

“Faultless service. There is nothing else to say. Highly recommended. A++”

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Posted 4 years ago

“Delivered sooner than expected, laptop exactly what I was looking for and very reasonably priced.”

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Posted 4 years ago

“Excellent service. Superb product at a brilliant price. Exceptional fast efficient delivery. Would thoroughly recommend for product choice, price and delivery.”

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Posted 4 years ago

“Next day delivery. Kept informed on progress of order. Product was exactly what I was looking for. Overall, happy experience with Laptops Direct. Recommended to anyone looking for new tech.”

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Posted 4 years ago

“Have used this company several times. Pricing is competitive & delivery swift & reliable (you pay for what you get!) Customer service is excellent & on the occasions when return or warranty issue has been required they have been extremely efficient. Would definitely recommend.”

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Posted 4 years ago

“Customer service, price and delivery was fantastic.No issues at all.I would highly recommend”

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Posted 4 years ago

“best price for tablet let down a bit for cost of postage for a £250.00 item sales person knowledge and help excellent have used this company before and would use again”

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Posted 4 years ago

“My printer arrived on time in good condition. I would ude Laptops Direct again.”

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Posted 4 years ago

“Speedy delivery and a very good price. I have used laptops direct before and will continue to do so.”

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Posted 4 years ago

“Fast service and very pleased with note Pad.”

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Posted 4 years ago

“Thank you for the quick delivery. Printer is as described. i have always purchased HP products so this is a first. i purchased it mainly because it did not use cartridges and i print loads of B&W documents. Printer does make a slight noise when printing, nothing terrible, i had a printer lead as one was not included which fits perfect. The print is not as dark as i had expected, am testing it out for now see how many prints per ink bottle as stated 5/6000. It's lightweight and easy to install. i would recommend to other.”

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Posted 4 years ago

“Super-quick delivery and (although it has not been opened yet as it's a present) it looks spot on. Friendly communication and an overall great experience.”

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Posted 4 years ago

“Delivery was 48 hours and product as described. All round very impressive service”

Helpful Report

Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews