Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering system,my order arrived a couple of days earlier,very happy with the service provided.”

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Posted 4 years ago

“Very good service, kept updated with status of order, delivered on time and produce exactly as expected.”

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Posted 4 years ago

“The mobile phone I ordered was slightly more expensive than offered on other sites but the service from Laptops Direct was excellent, so well worth it!”

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Posted 4 years ago

“I'm happy with my laptop. Received fast. Fair price.”

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Posted 4 years ago

“Very good service with express delivery. Thanks very much”

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Posted 4 years ago

“First class service. Next day delivery as described. Helpful customer service regarding delivery address differing from billing address.”

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Posted 4 years ago

“In a world where businesses just can't get it right anymore, Laptops Direct continue to deliver. Order confirmed, receipt issued and shipping instructions updated every step of the way. Excellent.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“First experience of laptopsdirect and I was not disappointed! Not only was the website very clear and easy to navigate, the laptop prices were extremely competitive AND the delivery time was extremely rapid (I ordered Monday, laptopsdirect committed to a Friday delivery and I actually received the next day!!).”

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Posted 4 years ago

“delievery speeds were insane”

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Posted 4 years ago

“Excellent service could not fault it”

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Posted 4 years ago

“Quick service would buy again A+”

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Posted 4 years ago

“Perfect service. Alan”

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Posted 4 years ago

“Second purchase from these guys and second time very happy. Good quality products, great delivery speed, highly recommend!”

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Posted 4 years ago

“Great service. Rapid deliver of a computer that was needed urgently. Thank you”

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Posted 4 years ago

“Bought 2 laptops already,Everything is excellent so far.”

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Posted 4 years ago

“Ordered online a new laptop for my 13 year old son. Site was easy to navigate and it helped that I had already researched best laptop before hand. Got laptop I needed and paid to have it delivered earlier than the default time. Laptop arrived a day before I was expecting it which was brilliant and laptop has been working fine so far! Definitely recommend this site.”

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Posted 4 years ago

“Very quick despatch and delivery. Refurbished price for a product that looked as new. Excellent.”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Good ordering process from start to finish the delivery was quick even though ordered late on in the day. Would shop here again.”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews