Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,158 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a swann 4 camera cctv system a while back. Decided to upgrade 2 of the cameras. I found the exact same cameras cheaper here than screwfix. The only negative I have is that the company say p&p is free over a certain value, my purchase was over the value but still ended up paying. Great cctv system for the money, upgraded cameras are a lot clearer at night.”

Helpful Report

Posted 4 years ago

“5/5 service, my monitor was delivered 3 days early, only 36 hours after purchase!! I purchased the LG 27gn800-b gaming monitor, very happy with the purchase, top quality monitor! Would definitely recommend both laptopsdirect and the LG monitor! Will be using this company again”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Excellent service. Prompt delivery. Very happy with purchase.”

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Posted 4 years ago

“Excellent service. Promised next day delivery and that's exactly what I got. Webcam was competitively priced compared to other sites.”

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Posted 4 years ago

“Really great, professional service. Very impressed!!”

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Posted 4 years ago

“Best price I could find. Click and collect easily arranged to local shop. Quick service. Thank you.”

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Posted 4 years ago

“Quick delivery and very quickly answered a query about Extended Warranty”

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Posted 4 years ago

“Best price I could find. Click and collect easily arranged to local Tesco. Brilliant service. Thank you.”

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Posted 4 years ago

“Rapid delivery, thanks!”

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Posted 4 years ago

“Very quick delivery and we'll packed”

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Posted 4 years ago

“Fantastic service. Fast delivery. Amazing product at a great price that does exactly what I want. Thank you!”

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Posted 4 years ago

“Excellent service with next day delivery. Very good price, highly recommended.”

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Posted 4 years ago

“Very pleased with product and very fast delivery - great service thankyou!”

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Posted 4 years ago

“Epsom WF4720 printer arrived 2 days early, no damage to packaging and printer works well. Easy to follow online setup instructions. Great service.”

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Posted 4 years ago

“Good laptop and great delivery. Next day delivery arrived on time.”

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Posted 4 years ago

“Very impressed by speed of service . Excellent condition and worked first time”

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Posted 4 years ago

“After a series of failures by a leading competitor left me high and dry whilst isolating, Laptops Direct were not only able to provide me with what I needed on time with the next day delivery service I paid for, but for less than the original price as well. Only thing they could improve on is a free bag of haribo 😁.”

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Posted 4 years ago

“Great service, product excellent and as advertised, timely delivery Will shop with you again Bill Carlyon”

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Posted 4 years ago

“Website so easy to use, great choice. Delivered in 2 days, great service”

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Posted 4 years ago

Laptops Direct is rated 4.3 based on 2,158 reviews