Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Back light failed on my 49” monitor after 19 months since purchase from Laptops Direct. 2 year warranty. Provided video of the fault. Collected monitor and sent new replacement monitor.”

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Posted 2 years ago

“firstclass service and excellent delivery”

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Posted 2 years ago

“I'm happy with the laptop and the service was provided”

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Posted 2 years ago

“good laptop and good delivery, I am satisfied!”

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Posted 2 years ago

“Good quality phone, easy refund and efficient delivery of product.”

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Posted 2 years ago

“Laptop arrived quickly and without complications, was exactly as described and so far, everything is working perfectly fine. Windows 11 is meh, but that has nothing to do with Laptops direct :) so very happy buying from them (again)”

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Posted 2 years ago

“Excellent service & product”

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Posted 2 years ago

“Great computer at a good price. Next day delivery.”

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Posted 2 years ago

“no hassle no problems”

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Posted 2 years ago

“From experience I can say that their after sales service was excellent when I had a problem; I couldn't fault it. I would definitely use this company again.”

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Posted 2 years ago

“pleased with Chromebook. Brilliant delivery!”

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Posted 2 years ago

“First class. Arrived following day. Keyboard was missing its dongle. I phoned and a replcement was dispatched and it arrived the next day.”

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Posted 2 years ago

“Ordered my laptop on Easter Monday evening. When I checked my emails the following morning I had confirmation of despatch and it was delivered that afternoon. I had not paid for next day delivery! Excellent product, price and service. Thank you.”

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Posted 2 years ago

“Good price and prompt delivery. The monitor works as it should.”

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Posted 2 years ago

“paid next day delivery came before time quoted and lap top I ordered better then I thought it would be for the money like new well impressed and would order from here again defiantly”

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Posted 2 years ago

“We are repeat Laptops Direct customers and always have receive good service.”

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Posted 2 years ago

“Good customer service.”

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Posted 2 years ago

“Fantastic service, Ordered 3:00 p.m. on Wednesday, delivered 09:50 the next day by DPD, the daughter loves her new Asus Vivobook, cracking spec at a great price the extended warranty was a steal.”

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Posted 2 years ago

“Really happy with the laptop so far”

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Posted 2 years ago

“Dealt with my issue quickly and efficiently, no quibble customer service.”

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Posted 2 years ago

Laptops Direct is rated 4.3 based on 2,262 reviews