Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,262 Reviews

84 %

of reviewers recommend Laptops Direct

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Metrics

4.3

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service . deliversd the next day well impressed”

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Posted 2 years ago

“Great value and easy to set up”

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Posted 2 years ago

“Quick and efficient”

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Posted 2 years ago

“Fast delivery as before.”

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Posted 2 years ago

“Refurbished, I always use LaptopsDirect. Battery was excellent condition. Laptop all worked OK. Scratches on lid and no Norton, but didn't matter. Fast next-day delivery.”

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Posted 2 years ago

“Trying to upload this on the Custermer service order page .. Just so you all know.. i am Happy.. with Laptops Direct.. i send everyone i know here.. However.. Hello.. just so you know i have had some Great equipment over the past 6 years .. trouble is.. This time around the HDD replacement for my cctv dvr on arrival is not working.. tried it in my pc also and its completely dead.. it has also what seems to be a melt mark on the back of the 8pin socket next to the sata power plug.. it is sadly dead on arrival.. i have just installed a seagate 1 terabyte .. and its now recording normally, On the Electriq CCTV system i purchased from you is Excellent.. the whole Unit.. Love it.. How do i go about sending the HDD back and getting a refund ? Many thanks Neil.”

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Posted 2 years ago

“I ordered a monitor on Friday teatime, used next day delivery and I had the monitor before lunchtime on the Saturday Service was first class and monitor arrived in perfect condition. Happy customer”

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Posted 2 years ago

“excellent customer support; great communications. Thank you!”

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Posted 2 years ago

“Apple AirPods, ordered at 9 pm, delivered next day ! (Used standard delivery) and sld at a competitive price. No issues at all , excellent service Thank you”

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Posted 2 years ago

“The delivery was fast. Even when I asked for a return, the process was swift and straight-forward. The customer service was super good.”

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Posted 2 years ago

“Excellent price for the laptop I wanted. Option to have the set up done which was carried out so promptly that it didn't even delay delivery of my item which was within two days.”

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Posted 2 years ago

“just as expected only slight negative was that Norton did not have facility to enter product key for pre-paid 3 months protection.”

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Posted 2 years ago

“Easy ordering - great discounted gaming laptop in sale. Communicated well throughout the order and special delivery as standard. Plus arrived earlier than expected. I am very pleased and my grandson is delighted he kept his Christmas money to buy his new laptop.”

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Posted 2 years ago

“Delivered promptly. Son is very happy with his gaming monitor.”

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Posted 2 years ago

“Fast delivery. Great price . Son happy with his monitor. ☆☆☆☆☆”

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Posted 2 years ago

“My order was dispatched and delivered without delay and I was notified every step of the way. The courier gave me a one hour delivery window and delivered it five minutes into that window. It just shows what is possible if they care to apply themselves. If this kind of pinpoint accuracy is achievable by one company, one would imagine all of them would apply themselves to it, but sadly it isn't the case! Thank you very much for exemplary service. Kind regards, Roy.”

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Posted 2 years ago

“Online customer service chat was helpful. The laptop arrived the next day. Very pleased with the service I received!”

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Posted 2 years ago

“Their prices are competitive. The charging cable in the box with my new Pixel phone didn't work. I contacted Laptops Direct Customer Service and they responded quickly and were happy to pay for a new one”

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Posted 2 years ago

“First time I've dealt with "Laptopsdirect". Very pleased with prompt delivery of new laptop. Delighted by receiving telephone call from 'customer services' asking if all was ok and offering telephone contact if required. Thankyou”

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Posted 2 years ago

“ive had a bit of a bad experiance with my order-and let me say it wasnt laptops direct fault-DPD the courier they used to deliver my parcel are absolutely useless ive had several items posted to me by DPD and every time its been a bad experiance .Laptops direct have kept me informed all the way so no blame on their part.”

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Posted 2 years ago

Laptops Direct is rated 4.3 based on 2,262 reviews