Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,157 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very sceptical about ordering phone from an on line supplier. I needn't have been. The price very good, delivery time very good, delivery service from DPD very good, communication very good and the product was as described. Many thanks”

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Posted 2 years ago

“Had to return an item, customer service where very helpful and helped me with my issue.”

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Posted 2 years ago

“Fast efficient service. I ordered an Acer Laptop at what looks to be very competitive price and it was delivered next day”

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Posted 2 years ago

“Easy to use and very quick service”

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Posted 2 years ago

“laptop feels like a new machine”

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Posted 2 years ago

“Ordered two monitors and a PC. Great service good advice sensible price and next day delivery all as promised. 5 star service.”

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Posted 2 years ago

“Quick efficient service from the start wide choice and helpful info”

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Posted 2 years ago

“Great price on the product and arrived on the day requested. Good comms to keep me updated.”

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Posted 2 years ago

“Only needed a basic laptop for a client, and Laptops Direct had the widest choice. Good price and quick delivery. Highly recommended.”

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Posted 2 years ago

“Great delivery and response following my after sales issue.”

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Posted 2 years ago

“Very happy with my purchase. Arrived earlier than expected courier driver really excellent. Thank you.”

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Posted 2 years ago

“First time buyer. Customer service very good. Delivery as stated. Brilliant overall service.”

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Posted 2 years ago

“Good product as described and delivered on time.”

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Posted 2 years ago

“Happy with the process. My laptop arrived promptly. Customer service was good. No issues.”

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Posted 2 years ago

“I bought an Amazfit GTR 2 smartwatch. My research showed me that newer versions of this item had not really changed that much and the price LAPTOPS DIRECT was offering the unit had was excellent value even including the P. & P. It came on the day as specified with good tracking from DPD. I purchased directly but to my surprised the LAPTOPS DIRECT system allowed it to use my details as Amazon which saved a lot of hassle logging in etc. The AMAZFIT GTR 2 is proving a very buy.”

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Posted 2 years ago

“Very good pricing and delivery, the customer service are very helpful and friendly.”

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Posted 2 years ago

“Great, quick customer service.”

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Posted 2 years ago

“First time buying. Very easy. Kept up to date on order. Fab price.”

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Posted 2 years ago

“Bought a refurbished laptop online. Good website, easy to order. Laptop arrived in a couple of days and before the original expected delivery date, so nice surprise. Although secondhand and pretty cheap, it looks like new and so far works perfectly.”

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Posted 2 years ago

“Very fast delivery of laptop. Described as Grade A1, it was in fact new, still covered in HP's protective film.”

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Posted 2 years ago

Laptops Direct is rated 4.3 based on 2,157 reviews