Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The personnel were knowledgeable and cooperative. The driver who delivered the unit was exceptional in his ability to place the unit. He also was very considerate about the trees and shrubbery he had to maneuver around. Over all we thought a very good job was done.”

Helpful Report

(133) - Posted 5 years ago

“Gerard was the best salesman hands down. He went well above and beyond what was necessary to make sure I was taken care of and got exactly what I came for. He even stayed late to make sure everything was mechanically right when my trailer connection malfunctioned. He not only does his job well but is technically proficient and knowledgeable of the entire store.”

Helpful Report

(123) - Posted 5 years ago

“Guy, Lindsey and David are all great to deal with. They do what it takes to make you happy and want you to come back. Very helpful and they do a military discount also”

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(238) - Posted 5 years ago

“Salesman was friendly but not pushy...very helpful”

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(664) - Posted 5 years ago

“Great service, very helpful and friendly staff in and out for install.”

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(127) - Posted 5 years ago

“This is actually my second Leonard, both from the same location. Although ownership did change, the team was good to work with. The only concern I have, and maybe it's not a concern, is the wiring. I didn't recall if the turn signals were supposed to work on the trailer or not, if it was just running lights/break lights. In any event, if they are not supposed to flash along with the vehicle, then we're good. If they are supposed to flash then perhaps I may need to get this fixed. Regardless, within 4 hours of me getting the trailer it was put to use and I use it almost daily now and it has carried my small yard tractor, materials, tree parts, brush, gravel, mulch, you name it. Love the spring assist gate feature and swing away jack.”

Helpful Report

(121) - Posted 5 years ago

“Excellent installation, great attention to detail.”

Helpful Report

(231) - Posted 5 years ago

“Everyone was very professional and helpful.”

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(125) - Posted 5 years ago

“Helpful and knowledgeable staff and excellent service. Installation was on on schedule and with great attention to detail.”

Helpful Report

(132) - Posted 5 years ago

“My experience with this company was great they answered all of my questions explain things to me and we're very courteous.”

Helpful Report

(120) - Posted 5 years ago

“Had trailer i want and made financing available”

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(239) - Posted 5 years ago

“Outstanding customer service”

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(127) - Posted 5 years ago

“Very efficient and great reliable product.”

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(125) - Posted 5 years ago

“The truck bed shell is great. Just what I needed.”

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(105) - Posted 5 years ago

“Fast and professional”

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(658) - Posted 5 years ago

“Both associates I worked with on my purchase were friendly , helpful and courteous . I paid more for the enclosed trailer than some competitors just on the grounds of the Leonard Reputation and especially due to the staff I dealt with there . Also the trailer has worked perfectly .”

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(234) - Posted 5 years ago

“I was happy with my purchase”

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(656) - Posted 5 years ago

“Great salesman great trailer”

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(102) - Posted 5 years ago

“Adam was very helpful and was able to meet the requirements of my HOA. After the delivery person left, it was noted that my 10 x 12 only had blocks on the corner. Brought to Adam's attention and he had it corrected within a reasonable time period. I have recommended them for others in my subdivision that are looking for a shed.”

Helpful Report

(237) - Posted 5 years ago

“The building is great. Delivery was on time and very friendly. However had a solar motion light installed before delivery and the light does not work and has never worked. Overall great experience.”

Helpful Report

(106) - Posted 5 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews