Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and there great people to work with definitely top notch”

Helpful Report

(127) - Posted 5 years ago

“Building is very nice. The technician who delivered the shed failed to anchor it properly. I had to make several phone calls to get him back out to complete the job. Technician also placed shed on blocks (on top of the concrete foundation that was already there). This made the shed sit extremely high from the ground.”

Helpful Report

(125) - Posted 5 years ago

“This is my second trailer I have purchased from this company and I have been pleased with my purchase.”

Helpful Report

(127) - Posted 5 years ago

“So, I bought a 10x12 shed but the shed ended not been a 10x12. It was way shorter. the outside was 11'8" x 9'x5" THE OUTISDE. When I call and asked they said that the documents I sign said that the shed may not be the actual size. My bad for not reading, but the sales person never mention that the shed was smaller. You know when you buy something and the say is a 10x12 it shoudl have been that. Advertice what your selling. Also sent a message to Leonard and havent gottena responce and one sales person said that the person that sold it to me was going to call and I am still waiting.”

Helpful Report

(112) - Posted 5 years ago

“I purchased a metal frame 12'x20' utility building. It seems to be of good quality and I am very pleased with it.”

Helpful Report

(228) - Posted 5 years ago

“Outstanding service. Thank you.”

Helpful Report

(654) - Posted 5 years ago

“The salesperson worked with me to get the trailer I purchased at a fair price. Very satisfied.”

Helpful Report

(110) - Posted 5 years ago

“Everything about my experience with Leonard was friendly and hassle free. Staff was genuinely interested in my product satisfaction and both knowledgeable and available to answer any questions I had. Pickup shell is top quality and I don't have any problem recommending this office and these products to anyone!! Thanks Leonard!!”

Helpful Report

(658) - Posted 5 years ago

“Cecil was very helpful and got me exactly what I needed and quickly I am very satisfied with my purchase.”

Helpful Report

(103) - Posted 5 years ago

“I recently bought a chicken coop from Leonard. An employee of Leonard delivered it to my home and placed where I wanted it. The coop is of nice quality and I am very satisfied with my purchase. I want to give a big thank you to all the folks at Leonard!”

Helpful Report

(125) - Posted 5 years ago

“Professionalism and timely delivery and setup.”

Helpful Report

(104) - Posted 5 years ago

“Not happy, unit does not latch properly”

Helpful Report

(234) - Posted 5 years ago

“Great service. Delivered as promised.”

Helpful Report

(112) - Posted 5 years ago

“Utility building and love it. Just what I needed”

Helpful Report

(119) - Posted 5 years ago

“2016 Dodge Ram Laramie bed cover work wonderful, and fit perfectly great seal no leaks, looks beautiful work done in a timely manner, good customer service. Highly recommended. Great Job!!!”

Helpful Report

(104) - Posted 5 years ago

“Bought truck bed cover. Ordered, arrived in 2 days as promised. Efficient installation, good quality, good value. Technician took me through hoe to use, etc.”

Helpful Report

(228) - Posted 5 years ago

“u guys were great but the strip on back window of cap fell off in highway did turn around to retrieve it bought good 3m double sided tape all is good”

Helpful Report

(664) - Posted 5 years ago

“Excellent staff and work in Ruckersville store. I am having problems with the fact that the rear mount keeps getting wider. I guess I will get a stronger clamp. (The flip-up window keeps not latching on left side (from rear), The window then shakes a bit and if I am hauling animals inside(I got the pet screen in it-awesome material) the door/window could flip up/open allowing escape on highway.”

Helpful Report

(657) - Posted 5 years ago

“Purchased a building, delivery was on time and the crew did an excellent job of set up. There were some fit and finish issues with the side entrance door and a small hole in the roof as well as a dent in the diamond plate at the roll up door. All noted on delivery. The ramp was missing from delivery. The size ordered was out of stock. A larger ramp was delivered with the difference in cost split between Leonard and myself. The issues noted on delivery were again noted when the ramp was delivered. I recently made a trip to the Selma store to ask about the repair order. Jerry apologized for the delay and said he would resubmit the order. Jerry Snyder and his staff work hard to ensure customer satisfaction. Including adjusting a bed cover on my truck, free of charge. Now corporate needs to step up and make the repairs needed on the building. I gave 4 stars because the ball was dropped in the pipeline, and I honestly believe it was at the corporate level.”

Helpful Report

(140) - Posted 5 years ago

“Provided sound, professional advise without trying to upsale so we could make a decision. We made a decision and the crew was very efficient to get everything together and completed so we could get underway.”

Helpful Report

(662) - Posted 5 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews