Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Leer truck topper from Leonard in Raleigh. Once ordered, received and installed, I noticed that a side window was crooked, and the rear glass didn't open sufficiently. The Leonard staff got the topper sent back to Leer to have the window addressed, and had longer struts installed to help with the rear glass range. I couldn't have asked for better customer service. Thanks.”

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Posted 6 years ago

“The team was very professional and courteous I was told 2-3 hours waiting period , I was out of there with cap installed in an hour”

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Posted 6 years ago

“Purchased a retractable truck bed cover. After 5 attempts the installers still could not get it to work properly. Finally told this is the best we can do. I finally contacted the manufacturer and obtained different mounting brackets and installed myself. Should have been done by Leonard. I think I should get the $85 I paid for installation refunded. Since the initial review of one star, they have refunded the $85.”

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Posted 6 years ago

“Very responsive”

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Posted 6 years ago

“Great customer service and experience”

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Posted 6 years ago

“Recently purchased a 7 x 12 single axle trailer. Overall I like the trailer and trails along well. However, the front skin is not bonded enough and makes rattle and periodic bumping noise when driving interstate. I just completed 10hr drive to FL. The noise was annoying.”

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Posted 6 years ago

“And PS I know for a fact this review does NOT matter. I’ve read the same bad reviews about this place and it’s an automated response.”

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Posted 6 years ago

“every time I bought something from Leonard it was outstanding and they are awesome people especially Gerald the manager, he goes out of his way to make sure his customers are satisfied. I would highly recommend anyone to buy from Leonard Building & Trucking Accessories.”

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Posted 6 years ago

“i purckased a car dolly at leonard buildings and truck assessories the transaction was fast service was great and was even told about road side assistance if needed thanks leonard buildings and truck assessories for the great service”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Y’all were great!”

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Posted 6 years ago

“Great help on specifications for my 12x16 shed. Built and delivered in time. Delivered in back yard to exact location.”

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Posted 6 years ago

“They did a great job installing my spray in bed liner and tonneau cover. Although I'm having a warranty issue with the cover that's on the manufacture's issue.”

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Posted 6 years ago

“Great service!!”

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Posted 6 years ago

“Great to work with. Very professional.”

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Posted 6 years ago

“Love the trailer, service and pricing were great.”

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Posted 6 years ago

“Was told the replacement glass would take 2 weeks. It took eight. I called several times to check, guy was a jerk”

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Posted 6 years ago

“The service is great, the work is excellent and they finish when they say they will.”

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Posted 6 years ago

“I got a trailer and shed love the service they gave me carlton Jones from Portsmouth Virginia”

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Posted 6 years ago

“Great staff!”

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Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews