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Leonard Truck Outfitters Reviews

4.3 Rating 1,071 Reviews
80 %
of reviewers recommend Leonard Truck Outfitters
4.3
Based on 1,071 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Leonard Truck Outfitters Reviews

About Leonard Truck Outfitters:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service!!
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Posted 6 years ago
Great to work with. Very professional.
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Posted 6 years ago
Love the trailer, service and pricing were great.
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Posted 6 years ago
Was told the replacement glass would take 2 weeks. It took eight. I called several times to check, guy was a jerk
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Posted 6 years ago
The service is great, the work is excellent and they finish when they say they will.
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Posted 6 years ago
I got a trailer and shed love the service they gave me carlton Jones from Portsmouth Virginia
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Posted 6 years ago
Great staff!
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Posted 6 years ago
Friendly, courteous and knowledgeable staff. I would highly recommend.
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Posted 6 years ago
Chris and his staff have been a huge asset to our company! Excellent customer service and when we need something they all go the extra mile to make it happen. They handle all my accessory needs. Thanks guys!
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Posted 6 years ago
The trailer appears to be well built from afar but on closer inspection and once I got it home I realized how bad it really was. there is shark slag sticking off of the poorly welded seams everywhere. I cut myself several times on this trailer after only several uses. The paint is almost nonexistent. I say that because in some spots it literally is not there however in other spots there is a light Sheen of paint. This will almost certainly need to be completely repainted before the wet season. the upper railings are not fitted properly and are not properly aligned when they were welded. There is at least a 1/4 inch gap on the one seam which would be embarrassing to me as a Craftsman. I cannot say that I would recommend Leonard trailers to anyone in fact have been telling most everyone I talked with how poorly made they are. I am very disappointed in your product having heard just the opposite from many people over the course of several years. My suggestion is for your production team to get their act together and for those people supervising them oh, get off your ass and out of the office and pay attention to what's going on under your nose.
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Posted 6 years ago
Dry helpful staff and quality products installed on my truck in a timely manner.
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Posted 6 years ago
awesome job!!! thank you for fitting us right in Tim!!!
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Posted 6 years ago
I purchased both an enclosed trailer and a building in the last 6 months and could not be happier. Both products were build with tremendous quality and the building was built not only faster than expected but delivered professionally and timely into my back yard. A++
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Posted 6 years ago
The shed looks great and is solidly built. Sale and delivery went without a hitch.
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Posted 6 years ago
Dealer needs to fix poor stain application problem from factory. I have been waiting for 2 months.
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Posted 6 years ago
They completed the work on time and the way it should be performed. I would recommend this company to anyone who needs a truck camper shell or lid.
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Posted 6 years ago
Electronics between Leer topper and 2019 Chevrolet not interfacing properly. I would suggest not buying a Leer topper until Lenard has the problem corrected.
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Posted 6 years ago
My order came in two parts. I am still waiting on the second part is now 12 weeks and counting, after being told to wait 6 weeks. This first work is substandard, wires are falling out of the sticky tape under the truck (should have been loomed and zip tied) and the tool boxes were not cleaned of the metal shards from drilling them in. The LED strobe lights were not installed in the correct locations and now holes are drilled into the truck. Sales and installation people do not talk to each other.
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Posted 6 years ago
BUDDY, SCOTT AND ILIANA (NOT SURE OF THE SPELLING) ARE ALWAYS VERY COURTEOUS AND VERY EAGER TO HELP
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Posted 6 years ago
I have owned this trailer for less than a month and the paint is chipping off already. It seems it is a very poor paint job and the trailer looks like it is years old already. There is rust all over the trailer. Not too happy for what I paid for the trailer.
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Posted 6 years ago
Leonard Truck Outfitters is rated 4.3 based on 1,071 reviews