Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a good looking camper in a short period of time, and quickly installed at a fair price.”

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Posted 6 years ago

“Great service, wonderful staff!”

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Posted 6 years ago

“Thank you everything went swimmingly”

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Posted 6 years ago

“Never received my ladder racks that belonged to my shell after b.c a 6 week wait so I returned the entire product! Terrible customer service at the Staunton Va location! Would NEVER reccomend them to anyone!!”

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Posted 6 years ago

“These people kept jerking me around without ever providing the correct parts to complete a satisfactory sale. I will never do business with them again!”

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Posted 6 years ago

“They were great to work with on the the carport. They called and set up a time and day to construct the carport and showed up right on time and did a excellent job and did it really fast. The guys were super friendly and I would highly recommend them to anyone.”

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Posted 6 years ago

“The trailors could be painted better. Mine is already rusting. Only been 3 weeks since i had it”

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Posted 6 years ago

“Friendly and helpful customer service. They had what I was looking for most of the time, the only negative is that they're much more expensive.”

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Posted 6 years ago

“Intrest rate are thru the roof. There cost for trailers are outrages. I will never buy anything from there again. Have a blessed day.”

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Posted 6 years ago

“Roger is always a pleasure to deal with!”

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Posted 6 years ago

“Excellent service,, everything was on time and installed correctly,, thanks again”

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Posted 6 years ago

“Truck cover is sturdy and looks great on truck”

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Posted 6 years ago

“I was told I could get shell to unlock with key fob for Tundra. This is not possible as Tundra does not make a motorized tailgate lock I am now told. Installation, they broke my tail light tabs so tail light is lose. They did not trim gaskets, clean numbers or tape off of shell window. Just not knowledgeable or professional.”

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Posted 6 years ago

We have a proud and rich, 55+ year history of doing our very best to exceed our Customers' expectations. Based on your review, we have fallen short to meet your expectations. We would like the opportunity to gain your business and trust that Leonard is your best choice. We would like to offer you a $25 off of $100 coupon for your trouble. If you would like further assistance on this matter, please contact ksorensen@leonardusa.com with your thoughts on how we can better resolve you issue.

Posted 6 years ago

“The salesman was very knowledgeable and described the pros and cons for the different models that were available.”

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Posted 6 years ago

“Couldn't be happier. This is the second Leonard top I have purchased and very pleased.”

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Posted 6 years ago

“The setup guy was awesome but as far as the building there were a few unfinished areas in the building and the locking pieces for one of the windows were broke”

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Posted 6 years ago

“I've had this cargo trailer for a few months now and I am having fasteners fall out. Please call me and send me some replacements. 3046154two03”

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Posted 6 years ago

“Perfect service and product”

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Posted 6 years ago

“The customer service was excellent and the trailer I bought was exactly what I was looking for.”

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Posted 6 years ago

“Staff very friendly and knowledgeable in what they’re selling. Very helpful in what I needed, for the work I was going to do.”

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Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews