Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people work here”

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Posted 6 years ago

“Very nice guys”

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Posted 6 years ago

“My shell looks great and the install was timely.”

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Posted 6 years ago

“Scott and his crew are awesome.”

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Posted 6 years ago

“Very helpful 👍”

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Posted 6 years ago

“The gentleman that delivered the building was very professional, friendly and prompt.”

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Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

“Bought a special order shed from Leonard, had a few issues with delivery & setup but the team at Leonard worked hard to make it work for me. Seems like a good quality building. Great price.”

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Posted 6 years ago

“Awesome”

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Posted 6 years ago

“They are just wonderful!!”

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Posted 6 years ago

“We purchased the chicken coop last fall and it was delivered on time and is what we were expecting. Leonard went above getting the coop in a tricky area, leveled and ready to go. Great service and great product!”

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Posted 6 years ago

“Awesome customer service!”

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Posted 6 years ago

“Everything was very good. Roger is excellent to deal with.”

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Posted 6 years ago

“Well made product. Color match close, but not exact.”

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Posted 6 years ago

“Everyone was very helpful and curtious. I will return for any of my needs reguarding truck or trailer.”

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Posted 6 years ago

“Purchased storage building. Entire experience was great right through delivery. Thanks”

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Posted 6 years ago

“The stall was very nice and helpful, They helped locate just the trailer we wanted in very tight timeframe. The installer who added our roof racks was both efficient and very friendly. They will get more of my business.”

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Posted 6 years ago

“Went in ready to purchase trailer. Sales person went out of their way to be sure we left with what we wanted! Excellant customer service!”

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Posted 6 years ago

“I recently purchased a shed, a trailer and a tonneau cover from my local Leonard's. The products were great, it was the service that was a little meh. First off, when ordering our shed we requested a date out longer than usual, because we needed to do some site work. The shed arrived sooner than expected, but we were able to scramble and get ready for it. However, they were unable to deliver when they said they could, and when it did get delivered, it was delivered 5 hours later than we were told. With the shed, I purchased two ramps, only one arrived. After a week of waiting for the second one, they refunded the money for it. When I picked up the trailer, the D-rings that I had purchased to be installed on it were not installed and they had to do it before I left. This is after I was told they were installing them when they did the pre-delivery prep on the trailer. Finally, after the tonneau cover was installed, we had a heavy rain and I discovered the cover was leaking. They did remedy the situation, though it still leaks some.”

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Posted 6 years ago

“Building comes with a 7 yr warranty. Took some time to get mine set up right. Quality of building is ok. Customer service was excellent. Would I purchase another building from Leonard I would more than likely.”

Helpful Report

Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews