Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,000 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased 2 NCM Moscow electric mountain bikes for myself and my husband. We are so thrilled with them and have already enjoyed countless hours of fun riding them! My parents saw our bikes and decided they too wanted the same bikes because they are so good and such great quality. We are absolutely rapt with the quality, the ease of use and the style of our bikes. They were delivered so quickly after we ordered them, arriving within days of our orders. If you want a fast, reliable, sturdy, great looking electric mountain bike that is so easy to use, comfortable and a fantastic price, then these should be number 1 on your list! You won’t be disappointed! Thank you so much Léon Cycles for giving 4 very happy customers an awesome product that will bring us years of enjoyment!”

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Posted 5 years ago

“Excellent bike, quick delivery. I am so pleased with my bike I bought the same one for my wife only the 27.5 model”

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Posted 5 years ago

“Have ridden bikes all my life but as I got older my enthusiasm was waning And the Tasmanian hills seemed to be getting steeper so I bought a NCM Prague. Now my passion is renewed and I just love riding again. I’m really happy with the bike the delivery and the service. Thanks, Andrew in Hobart”

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Posted 5 years ago

“Tracking of my purchase was poor and needs to be streamlined, in my opinion. Not enough information, and what there was was too general.”

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Posted 5 years ago

“Prompt delivery”

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Posted 5 years ago

“Leon sent me a replacement controller for my DAS conversion (kit purchased from a different source). It arrived quickly and has fixed my problem. They provide superior support and amazingly are less expensive than competitors”

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Posted 5 years ago

“Very well packed, thanks!!”

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Posted 5 years ago

“Great warranty service, parts arrived pronto”

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Posted 5 years ago

“Helpful purchasing process Bike arrived in 3days Although packing box slightly damaged bike was ok Assembly was reasonably easy The best part about the bike is getting to ride which is where you can appreciate how much easier and enjoyable cycling can be All up a good experience so far”

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Posted 5 years ago

“Very happy with the very fast delivery. Haven't had a chance to ride it yet but very happy with the looks and build of e/bike.”

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Posted 5 years ago

“I bought an NCM Moscow a year ago and absolutely love it - seriously the best thing I've ever bought. It's brilliant. Has never failed getting me hills on roads, however steep! Power delivery is smooth, range fabulous. have now bought a 2nd one for my wife. My latest purchase from Leon is replacement brake pads - I recommend you buy these elsewhere as they are supplied without a spring or clip. Can buy them anywhere else at similar cost and these parts come with them (which is kinda handy as can't really replace the pads without). I'm still giving 5 stars as I love my bike!”

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Posted 5 years ago

“Great bike, good value, creams hills (NCM Milano 26inch in black). Much enjoyable up hills compared to my 27.5inch mountain bike. Great service.”

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Posted 5 years ago

“I was looking for a battery charger for another brand of electric bike when I came across Leon Cycle. The price was 60% cheaper than the original supplier so I didn't hesitate in making the purchase. The delivery was prompt and the product performed exactly as intended.”

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Posted 5 years ago

“Great to deal with not drama queens ,told me 7 bikes before mine all good ordered Monday arrived Friday in Gold Coast”

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Posted 5 years ago

“Purchased two Moscow 27.5. One for my wife, one for me. Fast delivery, well boxed and easy assembly. Absolutely FANTASTIC to ride and use. Great range, and enough power for steep hills and tough terrain. I highly recommend them. Exactly as advertised and brochure. Looked at many options from other suppliers but these are the best value for money. If anyone wants a little extra range and a few more features then a Moscow Plus may suit. 48 Volt is the way to go. Great support and assistance from the team at Leon to make the right purchase decision. Hope other people may enjoy the ride and quality product. Harry G”

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Posted 5 years ago

“Delivery was earlier than promised & loved the quality of bike.”

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Posted 5 years ago

“After buying a NCM ebike last September my wife wanted one with this lockdown in Victoria. I bought her a MUNICH last month and now she joins me on rides whether windy or not and she loves it.grest value and fun without the hard work. Thanks NCM for a great value bike. George and Teresa”

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Posted 5 years ago

It's great to know that you're both being more active now with the help of NCM Munich, George, and Teresa! Thanks for sharing this feedback with the community. We would love to see some pictures of your adventures together! 🥰

Posted 5 years ago

“Bike arrived the next day. great service”

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Posted 5 years ago

Leanne, we're glad that you liked our delivery service! Thanks for giving us up a thumbs up. 🙌

Posted 5 years ago

“Great bike, this is my second e bike and by far the best. Watching e bikes over the last 10 years I think the Moscow 29er is fantastic. I live in the Dandenongs outside Melbourne with big steep hills and the Moscow takes them all on with great pulling power and gear range. 48v with 16 amps means over 750 watts of power. The bike is big and serious so getting on and off can be tricky but you do get used to it. With the previous bike (36v at 8amps) I was scared of running out of battery on a big hill and having to push the bike home but not with the Moscow. Also if you take the front wheel off you can get it in a hatchback like my Mazda 3 Which is nice. At $2200 it is a great buy.”

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Posted 5 years ago

Hi Richard! Thanks so much for your thoughtful and detailed review. This is incredibly helpful. We are very grateful that you took the time out to leave us this amazing feedback. Always have a safe journey with our NCM Moscow! 🚵‍♂️ Best regards, Leon Cycle Australia Team

Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,000 reviews