Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 966 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi guys I'm still in the process of assembly ,building two ebikes I've bought 2 batteries from you guys aswell can't wait till your shop opens I'll be in touch I need you guys to check a few things see you soon peter”

Helpful Report

Posted 5 years ago

“WOW, the Germans have done it again, the Mercedes and BMW, now the Prague electric bike. The quality is outstanding, attention to detail, example, the bell, designed and crafted into the right hand brake lever is a small detail compared to the rest of the bike, thought design and care are the ingredients. Unpacking and assembly were a breeze,the derailer gears are smooth and precise, the Das-kit motor only 250w of power but puts out 55nm of torque absouloutley eats up the hills. The bike feels very sturdy and reliable, the disc brakes have great stopping power and the Das L7 display is all you would want. All in all, an exceptional electric bike. Leon cycles, proved themselves to be an excellent company to deal with, there customer service is second to none, delivery was painless and very quick, 6 working days VIC TO QLD. Very happy customer.”

Helpful Report

Posted 5 years ago

“I had an experience with Leon Cycle resulting in them becoming my go-to place for parts. I had a broken bike part, contacted the company from which I purchased the bike, and waited, and waited, and waited for the part to arrive, which despite contacting them on numerous occasions, it didn't. I found Leon Cycle, ordered them on-line, was responded to the next working day, and received what I was looking for within days. Brilliant, and thanks.”

Helpful Report

Posted 5 years ago

Thank you for this feedback, David! We appreciate your recommendation regarding our customer and delivery service—it was a pleasure doing business with you. - Leon Cycle Team

Posted 5 years ago

“Good service, kind staff and quick delivery. Will definitely support them again!”

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Posted 5 years ago

“Fast Shipping”

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Posted 5 years ago

“We purchased 2 NCM Moscow electric mountain bikes for myself and my husband. We are so thrilled with them and have already enjoyed countless hours of fun, riding them! My parents saw our bikes and decided they too wanted the same bikes because they are so good and such great quality. We are absolutely rapt with the quality, the ease of use and the style of our bikes. They were delivered so quickly after we ordered them, arriving within days of our orders. If you want a fast, reliable, sturdy, great looking electric mountain bike that is so easy to use, comfortable and a fantastic price, then these should be number 1 on your list! You won’t be disappointed! Thank you so much Léon Cycles for giving 4 very happy customers an awesome product that will bring us years of enjoyment!”

Helpful Report

Posted 5 years ago

Thank you, Miranda, for this awesome review! 😍 We're happy to know that your parents also loved our NCM bikes. Keep on riding and having adventures with our e-bike. Stays safe and healthy! - Leon Cycle Team

Posted 5 years ago

“We purchased 2 NCM Moscow electric mountain bikes for myself and my husband. We are so thrilled with them and have already enjoyed countless hours of fun riding them! My parents saw our bikes and decided they too wanted the same bikes because they are so good and such great quality. We are absolutely rapt with the quality, the ease of use and the style of our bikes. They were delivered so quickly after we ordered them, arriving within days of our orders. If you want a fast, reliable, sturdy, great looking electric mountain bike that is so easy to use, comfortable and a fantastic price, then these should be number 1 on your list! You won’t be disappointed! Thank you so much Léon Cycles for giving 4 very happy customers an awesome product that will bring us years of enjoyment!”

Helpful Report

Posted 5 years ago

“Excellent bike, quick delivery. I am so pleased with my bike I bought the same one for my wife only the 27.5 model”

Helpful Report

Posted 5 years ago

“Have ridden bikes all my life but as I got older my enthusiasm was waning And the Tasmanian hills seemed to be getting steeper so I bought a NCM Prague. Now my passion is renewed and I just love riding again. I’m really happy with the bike the delivery and the service. Thanks, Andrew in Hobart”

Helpful Report

Posted 5 years ago

“Tracking of my purchase was poor and needs to be streamlined, in my opinion. Not enough information, and what there was was too general.”

Helpful Report

Posted 5 years ago

“Prompt delivery”

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Posted 5 years ago

“Leon sent me a replacement controller for my DAS conversion (kit purchased from a different source). It arrived quickly and has fixed my problem. They provide superior support and amazingly are less expensive than competitors”

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Posted 5 years ago

“Very well packed, thanks!!”

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Posted 5 years ago

“Great warranty service, parts arrived pronto”

Helpful Report

Posted 5 years ago

“Helpful purchasing process Bike arrived in 3days Although packing box slightly damaged bike was ok Assembly was reasonably easy The best part about the bike is getting to ride which is where you can appreciate how much easier and enjoyable cycling can be All up a good experience so far”

Helpful Report

Posted 5 years ago

“Very happy with the very fast delivery. Haven't had a chance to ride it yet but very happy with the looks and build of e/bike.”

Helpful Report

Posted 5 years ago

“I bought an NCM Moscow a year ago and absolutely love it - seriously the best thing I've ever bought. It's brilliant. Has never failed getting me hills on roads, however steep! Power delivery is smooth, range fabulous. have now bought a 2nd one for my wife. My latest purchase from Leon is replacement brake pads - I recommend you buy these elsewhere as they are supplied without a spring or clip. Can buy them anywhere else at similar cost and these parts come with them (which is kinda handy as can't really replace the pads without). I'm still giving 5 stars as I love my bike!”

Helpful Report

Posted 5 years ago

“Great bike, good value, creams hills (NCM Milano 26inch in black). Much enjoyable up hills compared to my 27.5inch mountain bike. Great service.”

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Posted 5 years ago

“I was looking for a battery charger for another brand of electric bike when I came across Leon Cycle. The price was 60% cheaper than the original supplier so I didn't hesitate in making the purchase. The delivery was prompt and the product performed exactly as intended.”

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Posted 5 years ago

“Great to deal with not drama queens ,told me 7 bikes before mine all good ordered Monday arrived Friday in Gold Coast”

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Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 966 reviews