Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 966 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, nice products and affordable prices”

Leon Cycle Australia and New Zealand 5 star review on 16th November 2020

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Posted 4 years ago

“Leon cycles helped me choose an electric bicycle. I asked many questions and tested the bicycle and was very pleased with my final choice. It is comfortable and assists my pedaling which gives me greater enjoyment with cycling.”

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Posted 4 years ago

“Terrible!! part did not arrive for 13 days. Leon tried to pass the responsibility on to the couriers. Leon is ultimately responsible as the consignor.. .get a better logistics company”

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Posted 4 years ago

“Decent customer service.”

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Posted 4 years ago

“Was fast enough with the delivery”

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Posted 4 years ago

“Excellent service from Shane when purchasing and during pickup. He was very responsive when messaged and the bike came up beautifully. Would have given 5 stars but for the fact that 2 days after I stumped up the 2k they emailed me with special $200 less that I paid. Couldn't help me out apparently. Shane was great though.”

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Posted 4 years ago

“Great and trustworthy company.”

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Posted 4 years ago

“Good service, very quick”

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Posted 4 years ago

“Very happy with both of the Munich bikes we bought”

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Posted 5 years ago

“No tracking number that works. Finaly get a EMPYTY DAMAGED BOS WITH NOTE FROM COMPANY SAYING SORRY . No Item No explanation nothing. Trying to get help from Leon. FRUSTRATING”

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Posted 5 years ago

“Sales team was extremely helpful and even found a stock of the rear rack when there wasn't one listed.”

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Posted 5 years ago

“Seamless purchase process. Great tracking.”

Leon Cycle Australia and New Zealand 4 star review on 3rd November 2020

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Posted 5 years ago

“Excellent phone service. Good product knowledge. Great delivery times to an interstate address. Recommend this company. Madonna Faux”

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Posted 5 years ago

“Prompt delivery and just what I wanted. Thanks and I recommend”

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Posted 5 years ago

“Fantastic service. Expert advice, fast efficient and professiona staffl. Absolute pleasure dealing with Leon Cycle.”

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Posted 5 years ago

“Great, thank you very much. well-received the replacement packet. Again thank you”

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Posted 5 years ago

“Everything was great!”

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Posted 5 years ago

“Great service from Leon Cycles, however the courier company they used was really bad. They could not track my parcel and delivery was delayed by almost 5 days.”

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Posted 5 years ago

“Delivery was prompt, communication good, and bikes arrived undamaged. They were easy to unpack and assemble (about 1 hour each bike) with basic mechanical skills. The bikes are great to ride and I was impressed with the quality and finish. The Leon Cycle was easy to deal with - very professional and efficient.”

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Posted 5 years ago

“LEON CYCLE WAS HELPFUL THROUGH FROM THE START TO DELIVERY TO MY DOOR OF THE PRODUCT I PURCHASED, I AM STILL HAPPY WITH MY FRONT FORKS FOR MY BIKE, CHEERs...FROM DAVE”

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Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 966 reviews