Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 1,056 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The NCM Milano trekking bike was up to and exceeded my expectations, a great ebike at half the price from a retailer with better specs. Love it, only issue was the late delivery, 9 days over their deadline”

Leon Cycle Australia and New Zealand 4 star review on 20th February 2021

Helpful Report

Posted 5 years ago

“the packaging of the 500w motor was poor and one side of the case got a dint as it may have been dropped on one side. I will be coming in to Laverton to get the motor swapped on my Moscow plus and I can show the mechanic what I mean.”

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Posted 5 years ago

“I recently purchased a new front wheel and Controller for my son's Prague e-bike. The postage and service were fantastic. I have no hesitation in ordering again. Jeff Gill”

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Posted 5 years ago

“Took a while to receive goods, due to Christmas and Covid. I was expecting problems. Though the direct debit was a mistake by me always pay credit card in future. The items ordered arrived and all fitted and working fine. My mountain bike I bought from an agent, I like good quality items and this mountain Plus is excellent, thou a little more expensive, very good, love it, fun to ride.”

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Posted 5 years ago

“Prompt to deal with. Be careful on the product selection transferring to the cart as it will go to the default page selection. not what you selected on the page. ie check wheel size is correct”

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Posted 5 years ago

“Also better if you get all accesories of ncm brand which can beeasily available at all time”

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Posted 5 years ago

“Good service and quick dispatch”

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Posted 5 years ago

“Very happy with electric push bike”

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Posted 5 years ago

“I took delivery of a Prague last week and I am absolutely thrilled with it. The service from Leon Cycle was first class and the bike arrived in a couple of days well packaged and easy to assemble. Having never had an electric bike before I am absolutely bowled over by how good it is. It handles all terrain and hills significantly steeper than I thought it would. It looks smart, rides brilliantly and is fantastic value for money. Thanks everyone at Leon Cycle, I am one very happy customer.”

Helpful Report

Posted 5 years ago

“My NCM Milano Plus was delivered in a well-protected box and arrived a day earlier than scheduled. It took me just over an hour to unpack and to set it up by following the instructions.”

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Posted 5 years ago

“Quick response and delivery.”

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Posted 5 years ago

“Excellent friendly”

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Posted 5 years ago

“I purchased a Paris Foldable. Very easy bike to manage and light enough for travelling . I have had a few occasions to discuss the ebike with Leon staff and always received helpful , concerned and knowledge responses.”

Helpful Report

Posted 5 years ago

“We purchased the NCm Moscow 29 E bike from Leon Cycles earlier this month. Communication was via 'Whatsapp' which I initially thought a little odd but worked out well. Once communication established the transaction was completed quickly and easily. We were able to arrange for the team to assemble the bike for us and we picked it up from the warehouse without an issue. We love the bike and are continuing to find new places to discover using it. Competitive price and great service.”

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Posted 5 years ago

“I would thoroughly recommend Leoncycle to anyone wanting a quality product with wonderful service at the right price. Shane is outstanding. His knowledge, attention to detail and service is exceptional.”

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Posted 5 years ago

“Easy to deal with and simple to order. Dispatched and delivered so quickly. Product is perfect as described. I’m very happy with the service.”

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Posted 5 years ago

“Good service but replies to emails not good”

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Posted 5 years ago

“We have had our Moscow bikes for over a year now traveled over 1 thousand ks And added a few extra parts from Leon and as usual quick reliable service”

Helpful Report

Posted 5 years ago

“Was very dubious about the purchase but all my anxiety was blown away the very first ride (58klms) and even better now I’ve adjusted the bars. If you use the gears and assist in harmony the smoothness of the motor drive is unbelievable. Chuffed to say the least. Thank you Leon Cycles 😍”

Leon Cycle Australia and New Zealand 5 star review on 9th February 2021

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Posted 5 years ago

“EXCELLENT TO DEAL WITH”

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Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,056 reviews