Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 999 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had our Moscow bikes for over a year now traveled over 1 thousand ks And added a few extra parts from Leon and as usual quick reliable service”

Helpful Report

Posted 4 years ago

“Was very dubious about the purchase but all my anxiety was blown away the very first ride (58klms) and even better now I’ve adjusted the bars. If you use the gears and assist in harmony the smoothness of the motor drive is unbelievable. Chuffed to say the least. Thank you Leon Cycles 😍”

Leon Cycle Australia and New Zealand 5 star review on 9th February 2021

Helpful Report

Posted 4 years ago

“EXCELLENT TO DEAL WITH”

Helpful Report

Posted 4 years ago

“I have not ridden my bike for 2-3 week due to broken spokes , and replacement spokes not being available , I did not have any problem ridding the first 300 - 350 kms and have broken 3 spokes since .. I need to know that the bile won't have to be repaired every time I ride it ..”

Helpful Report

Posted 4 years ago

“Only early days with me E Cycle as I had not even ridden one before so it was leap of faith to order one online, sight unseen. So far it has been a good experience with the the bike living up to all claims made for it. Some trouble with gear shifters but this is a common issue apparently. Enjoying the peddle assist technology which is unobtrusive but extremely helpful to an ageing rider.”

Helpful Report

Posted 4 years ago

“Excellent bike, excellent customer service. I ordered Venice just to find that the bike is too big for me and hence got the Milano for replacement. As the bike was not used at all, I have the replacement delivered without hassle. Highly appreciate it! The Milano itself is super comfy. No issues at all when you follow the instruction properly.”

Helpful Report

Posted 4 years ago

“Very good to deal with and fast no complaints”

Helpful Report

Posted 4 years ago

“Fast delivery, excellent after service communication. Great company to deal with it.”

Helpful Report

Posted 4 years ago

“I never received my order. thieves, a scam and I will sue this company, I have been writing to them for 2 weeks and they do not respond to messages. terrible service and disloyal.”

Helpful Report

Posted 4 years ago

“Very happy with purchase. Quality product, quick dispatch, great website that's full of information and easy to use.”

Helpful Report

Posted 4 years ago

“Great price great staff team and great quality ebike components!”

Helpful Report

Posted 4 years ago

“Good communication and prices”

Helpful Report

Posted 4 years ago

“Item easy to find arrived quickly”

Helpful Report

Posted 4 years ago

“Excelente”

Helpful Report

Posted 4 years ago

“Very pleased with the bike Good quality hardware and controls compared to my other Coastal Trails bike Great acceleration”

Helpful Report

Posted 4 years ago

“I received straight forward good service. The product was there. I purchased it and went home happy. Joe.”

Helpful Report

Posted 4 years ago

“Very supportive. Kit was missing a part, they sent it out straight away without fuss.”

Helpful Report

Posted 4 years ago

“No problems. Initially I cancelled order because I got cold feet over high stand-over height but then tried out a Prague at local Dealer - their price $1599, Leon Cycles $1259 on Jan 1st. Leon Cycles re-instated order no problem and sent within 10 days to Perth in perfect condition.”

Helpful Report

Posted 4 years ago

“It's working well”

Leon Cycle Australia and New Zealand 5 star review on 23rd January 2021

Helpful Report

Posted 4 years ago

“Quick & reliable 👍”

Helpful Report

Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 999 reviews