Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 914 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the product i received from Leoncycle.”

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Posted 4 years ago

“If I received it from your carrier I will let you know 3 weeks an. No item not happy ☠️☠️☠️”

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Posted 4 years ago

“I purchased the dash kit display L6b. But i was disappointed because it looked like it had been used. And when i apply to my ncm bike, it always show full battery, doesn’t matter how long i’ve used the bike.”

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Posted 4 years ago

“Shitty service everr”

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Posted 4 years ago

“I am very happy with products supplied. My only small complaint would be the battery mount lead connectors did not match the battery connection on the controller. I had to buy one at a small cost to join it.”

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Posted 4 years ago

“I am a little disappointed with the performance of your freight provider. Of the 2 parcels despatched one has arrived last Monday with parts missing and the other has not been delivered. The tracking does not work , They do not reply to emails and have no Phone No's a great way to run a business”

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Posted 4 years ago

“Out of the box, only had to adjust the gear setting and put slime in the tyre's, minor scratch on the frame where the handle bar assembly had chaffed on the down tube, more padding would have been good, all things considered Melbourne to Port Augusta is a fair distance so the freight company did a good job. The bike assembly, apart from the gear cable was perfect, the bike is heavy but ride,s great I only use the e drive on windy days or on the last gasp on steep hills, have only ridden about 120K the battery still shows 51 volts best toy I have ever given myself I am now A 75 year old teenager. Love the bike ! thanks heaps to Leon staff for the service & advise Milano Plus best value EBIKE for money in Australia.”

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Posted 4 years ago

“Couldn't give this a higher rating due to the atrocious delivery/courier experience.”

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Posted 4 years ago

“Absolutely, 1000%, recommend ncm bikes and Leon cycles. Great value for money, supreme product, quick postage”

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Posted 4 years ago

“Very friendly and informative staff. I dealt with Shane. The bikes were well presented and the one that came in a box was beautifully packaged, easy to put together and not a scratch on it. Delivery was a bit frustrating but not the fault of Leon. Am still getting used to "driving" the bike but all in all very happy with our purchases.”

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Posted 4 years ago

“Shitty service”

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Posted 4 years ago

“Bike is fantastic well packaged and presented 2 other items purchased at the same time still not delivered and i queried this at the time and still not received any response Disappointing”

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Posted 4 years ago

“Excellent service purchased a Prague and its very nicely made.. speedy delivery took about 3 days which was waaay faster than I anticipated,,,”

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Posted 4 years ago

“Prompt service & good quality with easy assembly”

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Posted 4 years ago

“Unfortunately. My parcel expensive battery hadn’t arrived .”

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Posted 4 years ago

“Great bike solid in construction easy to ride. Has everything that was detailed on the buyers page, delivery was excellent country Queensland. Will recommend were possible.”

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Posted 4 years ago

“The delivery time was incredible. The bike is amazing, the build quality excellent, I'm extremely happy with my first ebike.”

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Posted 4 years ago

“Really good service.”

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Posted 4 years ago

“I have a Moscow Plus which is really capable on difficult tracks, and I've had many adventures in remote areas. It is also a brilliant road bike with cross country tyres. I've just installed an NCM hand throttle kit for off road use - it's brilliant. NCM bikes are great value compared to the opposition, and are really well engineered with quality running gear. Full marks NCM and Leon Cycles!”

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Posted 4 years ago

Thank you, Jeffrey! We really appreciate your positive feedback on our NCM Moscow Plus. Rest assured that we'll continue to innovate some amazing NCM models that you guys could enjoy in the future. We'll keep you posted. :) -Leon Cycle Australia Team

Posted 4 years ago

“Have bought two bikes from Leon Cycles, excellent service and very helpful...”

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Posted 4 years ago

Thanks for the trust, mate! We'll let our crew know about your praises regarding their service. I hope you'll have fun with our NCM bikes. :D

Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 914 reviews